100 episodes

Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.

CRM MVP Podcast Gus Gonzalez

    • Business
    • 4.8 • 10 Ratings

Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.

    Episode 96: 2020 in Review

    Episode 96: 2020 in Review

    Let's take an hour to go over the goals we set out to achieve in 2020, and how successful we were against those goals.
    We also go through some of the most exciting moments in the year, the launch of the Decision Accelerator Community, and the slow death of Dynamics 365 On-Premise.

    • 55 min
    Episode 95: CREATING POWER APPS FOR FREE

    Episode 95: CREATING POWER APPS FOR FREE

    A couple of years ago Microsoft released the $10 per user per app per month license and a lot of organizations were either tempted to make a move into the new licensing model or made the change altogether.
    Well, Microsoft seemingly improved this offer by allowing organizations to create Power Apps hosted on Dataverse/CDS for FREE*.
    Well, it's not 100% free, you do have to have a Microsoft Teams license, but who doesn't have a Teams License nowadays?
    Before you get too excited and start dreaming about moving your current Power Apps to Teams so they are free to use and access, there are some caveats we need to discuss.
    Guest:
    Joel Lindstrom: https://twitter.com/JoelLindstrom

    • 45 min
    Episode 94: Dear Microsoft - 2020 Edition

    Episode 94: Dear Microsoft - 2020 Edition

    Last year we got together and asked Microsoft for some new features and some changes or adjustments to existing ones...since we had such a poor record in 2020 (just like everyone else this year) we decided to give it another shot and ask Microsoft for some more stuff!
    Listen to five Microsoft MVPs as they each reveal their list of wants and needs for Microsoft while the other four MVPs react in real time.
    Guests:
    Nicholas Hayduk: https://twitter.com/Engineered_Code
    Lisa Crosbie: https://twitter.com/LisaMCrosbie
    Megan Walker: https://twitter.com/MeganVWalker
    Matt Collins-Jones: https://twitter.com/D365Geek

    • 1 hr 7 min
    Episode 93: WHAT'S GOING ON AT DYNAMIC COMMUNITIES?

    Episode 93: WHAT'S GOING ON AT DYNAMIC COMMUNITIES?

    The Coronavirus Pandemic has affected millions of businesses around the world, one of those businesses is Dynamic Communities, Inc. The organization that runs the user groups globally and the organizer of many marquee events such as the User Group Summit that I've attended every year since 2012.
    This year the organization has been under heavy criticism for actions like cancelling or drastically changing events at the last minute and refusing to provide full refund to attendees.
    In addition to the horrible customer service some users experienced, the company laid off about 90% of their employees, and is currently trying to shift gears in an effort to stay alive.
    Is COVID-19 to blame for what is happening at DCI?
    Join me as I discuss with former VP, Program Team and GM of CRMUG Tony Stein and former Director of Global Dynamics 365 Community and GM of AXUG Heather Williams, who share their perspective and details behind some of the decisions that ultimately led DCI to this point.
    Guests:
    Tony Stein: https://www.linkedin.com/in/tony-stein/
    Heather Williams: https://www.linkedin.com/in/heather-williams-68b69111/

    • 1 hr 4 min
    Episode 92: Should you be using the Product Catalog?

    Episode 92: Should you be using the Product Catalog?

    The Product Catalog in Microsoft Dynamics 365 is a polarizing piece of functionality. Some people love it and some people swear they'll never use it, some think it's too complicated and some think it's not complex enough, some companies rely on it where others avoid it at all costs, so I invited Microsoft MVP and Solution Architect Gustaf Westerlund to dive deep into the Product Catalog and share all of our lessons learned and best practices to those of you wondering how it all works and how it could benefit your business.
    Special Guest:
    Gustaf Westerlund: https://twitter.com/crmgustaf

    • 1 hr 1 min
    Episode 91: SPOOKIE CRM PROJECT FAILURE

    Episode 91: SPOOKIE CRM PROJECT FAILURE

    How scary would it be to end up with a failed CRM Implementation that costs your company hundreds of millions of dollars?
    This is exactly what happened on Halloween of 1999 to Hershey.
    Let's talk about this failed implementation and what we can learn from it.

    • 50 min

Customer Reviews

4.8 out of 5
10 Ratings

10 Ratings

Matt Wittemann ,

Insightful, expert guidance

Gus delivers perspective and technical depth that any professional working with Dynamics can benefit from in this fun and interesting podcast series. Highly recommended.

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