Culture and process change to support team member safety and wellbeing – Linda McHugh, MT, MBA, and Tria Deibert, MA

In this episode of Caring Greatly, Linda and Tria talk about how culture affects team member safety and wellbeing. They share specifics about recent process and technology changes that have helped to build trust, connection and belonging between leaders and team members across clinical, operational and administrative teams. Linda and Tria talk about the data they use to direct cultural transformation, and why it’s important to ensure that culture recognizes and values team members as whole human beings in addition to the job skills and abilities they offer the organization. Finally, they describe how an intentional culture helps improve patient-family experience and outcomes.  

The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker.

For links related to this episode, please visit www.heartofsafetycoalition.com