Culture Secrets

Chellie Phillips

Culture is what causes things to happen inside an organization - both good and bad. It's the heart and guts of a company and it is what determines is they are successful or not. Join interntional best-selling author, speaker and culture expert Chellie Phillips as she delves into what makes people-centered cultures in the workplace unique. She packs each episode with ideas, strategies and real-world learning to help you build workplaces where both employees and companies thrive.

  1. EPISODE 25: Designing a Cooperative Culture: Servant Leadership, Hiring for Fit, and What Co-ops Get Right with Adam Schwartz

    JAN 11

    EPISODE 25: Designing a Cooperative Culture: Servant Leadership, Hiring for Fit, and What Co-ops Get Right with Adam Schwartz

    What if you could intentionally design the culture you want—not just hope it takes shape on its own? This week on The Culture Secrets Podcast, Chellie sits down with Adam Schwartz, founder of The Cooperative Way and one of the nation’s leading voices on cooperative leadership and workplace culture. Adam has spent decades helping electric co-ops, credit unions, ag co-ops, and other member-owned businesses strengthen their identity, improve employee experience, and align leadership practices with the values that make co-ops different. In this deep and practical conversation, Adam shares: How a national safety initiative revealed the blueprint for building culture with intentionWhy culture is to an organization what water is to a fish—and what leaders miss when they’re too close to see the truthThe balance between empathy and accountability that defines strong servant leadershipWhy keeping low-performing employees is not compassion—it’s a “culture suck”How surveys, data, and listening help leaders diagnose what’s really happening inside their workplaceBrilliant hiring practices (from co-ops and beyond) that prioritize cultural fit over résumé credentialsHow co-ops can remain attractive to younger, mission-driven talent without losing their history or identityWhy you can influence culture even if you’re not in the CEO chairWhether you work in a cooperative, lead a team of any kind, or care about building workplaces where people can thrive, Adam’s insights will give you clear steps to strengthen your culture—and a renewed appreciation for the power of values-driven leadership. Thanks for listening. Grab the book the original podcast is based on at https://mybook.to/culturesecrets . Want more quick leadership tips? Sign up for my FREE bi-weekly newsletter: Coffee, Culture and Common Sense. Check out my website www.chelliephillips.com for more great content. Follow me on LinkedIn.

    42 min
  2. 12/04/2025

    Episode 23: The Culture Compass: How Panasonic Built a People-First Model That Transformed Everything

    What really changes a workplace culture—and what’s just surface-level noise? In this powerful conversation, Chellie Phillips sits down with Stephen Childs, Chief HR Officer at Panasonic, to uncover the real strategies that transformed Panasonic from a single-location operation into a multi-billion-dollar, award-winning Best Place to Work. Stephen takes us behind the scenes of their culture journey—from visiting top innovation companies to implementing behaviors-based leadership, enforcing a “no a*****e policy,” and aligning every executive around a shared culture model. He shares why ping-pong tables and casual dress codes don’t move the needle, how accountability truly works, and why transparency during crises (including COVID shutdowns) earned Panasonic its best employee opinion scores in the toughest year on record. We explore: Why culture must be treated as a business process—not an HR initiativeHow to get executive buy-in for real, lasting changeWhat accountability looks like at every levelHow to align a growing organization around shared values and behaviorsWhy leaders must hear the truth—even when it’s uncomfortableHow Panasonic cut turnover in half and built deep leadership trustIf you're leading a team, building a culture, or trying to create meaningful organizational change, this episode is packed with practical insights you can apply today. Thanks for listening. Grab the book the original podcast is based on at https://mybook.to/culturesecrets . Want more quick leadership tips? Sign up for my FREE bi-weekly newsletter: Coffee, Culture and Common Sense. Check out my website www.chelliephillips.com for more great content. Follow me on LinkedIn.

    23 min

Ratings & Reviews

5
out of 5
2 Ratings

About

Culture is what causes things to happen inside an organization - both good and bad. It's the heart and guts of a company and it is what determines is they are successful or not. Join interntional best-selling author, speaker and culture expert Chellie Phillips as she delves into what makes people-centered cultures in the workplace unique. She packs each episode with ideas, strategies and real-world learning to help you build workplaces where both employees and companies thrive.