16 episodes
Customer Ed Nuggets John Leh
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- Business
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3.5 • 2 Ratings
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Tune in to our newest podcast series – Customer Ed Nuggets – where independent learning tech analyst John Leh shares bite-sized bits of wisdom from the brightest minds in customer education!
If you’re navigating today’s fluid customer learning landscape, this podcast is your go-to source for quick access to advice you can trust. In every 10-minute episode, you’ll find valuable tidbits, as John talks with a diverse spectrum of industry experts about key issues and opportunities. For example:
• Practical strategies and tactics to attract, inform and empower customers at all stages of the relationship lifecycle;
• Useful guidance about the latest learning tools, technologies and techniques that drive measurable customer success and business impact;
• Best practices, actionable insights and top trends that are shaping the world of modern customer education.
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The Future of Customer Education: Customer Ed Nugget 16
Customer education is rapidly evolving as organizations embrace new strategies and tech. What does this mean for the future of customer education? See what experts say on this Customer Ed Nuggets episode
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Education Strategy Mistakes to Avoid: Customer Ed Nugget 15
What does it take to deliver a successful customer education program? It starts with a solid education strategy. Learn how to avoid common pitfalls on this Customer Ed Nuggets episode
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The Rewards of Community Building: Customer Ed Nugget 14
What role does community play in your customer relationships? Find out why community building is such a powerful force in customer education on this Customer Ed Nuggets episode
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Benefits of Training Content Syndication: Customer Ed Nugget 13
If you educate customers online, why should you consider content syndication? Discover 10 compelling business benefits in this Customer Ed Nuggets episode
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Top Marketing Skills to Master: Customer Ed Nugget 12
Successful customer education programs depend on professionals with expertise in multiple disciplines. Which marketing skills lead to the best results?
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Mistakes in Ongoing Customer Training: Customer Ed Nugget 11
Customer education doesn't stop with onboarding. It pays to invest in ongoing customer training. Learn which mistakes to avoid in this Customer Ed Nuggets episode
Customer Reviews
Interesting and helpful
Appreciate John's brief convos with expert guests about all sorts of learning tech topics that should matter to others involved with customer education. He's so enthusiastic about this topic! That's a plus