Customer Experience and the Industry of Empathy Life of the Brand

It’s a week until Christmas and all over the world,

Brands have their holiday campaigns unfurled,

Promising the very best price of the year,

And special one time offerings sure to bring cheer.

But undoubtedly those that set themselves apart,

Are the ones that show they have our interests at heart,

With messaging shining the spotlight on you,

Their ethics and empathy well within view,

How can we learn from what these brands represent,

And connect to our audience with joyous intent?

So to enter the new year with this knowledge in hand.

Let’s jump right in. This is Life of the Brand.



12 Consumer Experience Figures You Need To Know - https://griffinwink.com/12-customer-experience-figures-you-need-to-know/