14 min

Customer Fail: Executive Lessons from T-Mobile / Sprint The Effective Executive

    • Management

Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it.
We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives.
This is the 59th episode of the Effective Executive podcast. In this episode, Tripp Babbitt shares experience as a customer of T-Mobile / Sprint. Looking through the Customer Lens can help executives improve their organization. Download our Effective Executive Starter Kit.

Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it.
We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives.
This is the 59th episode of the Effective Executive podcast. In this episode, Tripp Babbitt shares experience as a customer of T-Mobile / Sprint. Looking through the Customer Lens can help executives improve their organization. Download our Effective Executive Starter Kit.

14 min