Customer Success - The Foundation Customer is King

Welcome to the first episode of the "Customer is King" podcast. Each episode will focus on one or more aspects of customer experience. On this episode, we had an interesting chat with Seike who's currently the customer success manager (dispute settlement) at Paystack. She shares her story on how she grew into a customer support personnel and then a CSM, from being the personal assistant to a CTO, and she also answers a few questions on support as a career choice.
Enjoy!