In this latest episode, we’re joined by David Karp, VP of Customer Success at DISQO.
In this episode, David reminds us that customers are people too. They are trying to look good in front of their boss, they want to help their colleagues, they want to get promoted….they also want to go home in time to have a meal with their family. David attributes much of his success to remembering customers are regular people and then helping them achieve their goals.
David’s Revenue Rules:
Customers are people just like us.
The way to think about team is outside in, not inside out.
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