36 episodes

eCommerce growth happens only if the company nails all the customer lifecycle phases, from Acquisition to Conversion, and then to Retention.

Valentin Radu & his guests will share how to nail Customer Value Optimization:
A-level experts, professors, book authors, and practitioners will help eCommerce and retailers level up their game by understanding how to improve the Customer Lifetime Value

CVO Live by Omniconvert Podcast Valentin Radu

    • Business

eCommerce growth happens only if the company nails all the customer lifecycle phases, from Acquisition to Conversion, and then to Retention.

Valentin Radu & his guests will share how to nail Customer Value Optimization:
A-level experts, professors, book authors, and practitioners will help eCommerce and retailers level up their game by understanding how to improve the Customer Lifetime Value

    The CVO Live Podcast with Dan Gingiss: How to create remarkable CX as a Retail Leader

    The CVO Live Podcast with Dan Gingiss: How to create remarkable CX as a Retail Leader

    Welcome to CVO Live, where we delve deep into the world of customer lifetime value (CLV) with top-tier industry practitioners. Join us as we uncover invaluable insights, strategies, and stories from the best in the field. Each episode is a treasure trove of knowledge, offering you a front-row seat to understanding the pivotal role CLV plays in business success. Get ready to elevate your understanding and strategies. Tune in to CVO Live and unlock the secrets to maximizing customer lifetime value!

    • 49 min
    The CVO Live Podcast with David Mannheim: The Personalisation Paradox

    The CVO Live Podcast with David Mannheim: The Personalisation Paradox

    Welcome to CVO Live, where we delve deep into the world of customer lifetime value (CLV) with top-tier industry practitioners. Join us as we uncover invaluable insights, strategies, and stories from the best in the field. Each episode is a treasure trove of knowledge, offering you a front-row seat to understanding the pivotal role CLV plays in business success. Get ready to elevate your understanding and strategies. Tune in to CVO Live and unlock the secrets to maximizing customer lifetime value!

    • 50 min
    The CVO Live Podcast with Kurt Elster: Top 5 Ideas to Boost Your Shopify Store

    The CVO Live Podcast with Kurt Elster: Top 5 Ideas to Boost Your Shopify Store

    Welcome to CVO Live, where we delve deep into the world of customer lifetime value (CLV) with top-tier industry practitioners. Join us as we uncover invaluable insights, strategies, and stories from the best in the field. Each episode is a treasure trove of knowledge, offering you a front-row seat to understanding the pivotal role CLV plays in business success. Get ready to elevate your understanding and strategies. Tune in to CVO Live and unlock the secrets to maximizing customer lifetime value!

    • 52 min
    The CVO Live podcast with Marty Greif: Understanding the Economics of Testing, A Conversation about What to Test

    The CVO Live podcast with Marty Greif: Understanding the Economics of Testing, A Conversation about What to Test

    This week's CVO Live episode features Martin Greif - President of SiteTuners, Speaker, and Author, for an exciting deep-dive into the Economics of Testing!

    Join him and Valentin Radu and uncover the economic value of testing, including how to assess individual tests and their impact on your business.

    See how CLV factors into the equation and gain insights into choosing the right tests for your goals.

    Valentin and Marty explore the power of celebrating successful tests and creating an inclusive testing environment that maintains its statistical relevance.

    If you're to take your business to new heights, don't miss out on this episode!

    Save your spot for the next session here:
    https://www.omniconvert.com/growth-knowledge/cvo-live/

    • 42 min
    The CVO Live podcast with Ronny Kohavi: Embracing the Long-Term Perspective for Customer-Centric Growth

    The CVO Live podcast with Ronny Kohavi: Embracing the Long-Term Perspective for Customer-Centric Growth

    In this CVO Live episode, we've managed to rope in a guest who's nothing short of a technological superhero: Ronny Kohavi, Vice President and Technical Fellow, fluent in Data Science, Engineering, AI, Machine Learning, and Controlled Experiments.

    He and Valentin Radu discussed:

    - The principles and challenges of being customer-centric and data-driven
    - The value of CLV as a metric
    - The role of A/B testing in decision-making
    And if you're hungry for more clarity in your experimentation game, you're on the right track!

    Ronny and Valentin also looked at the initial cost and unfamiliarity associated with running experiments but highlight the value gained from a robust experimentation platform.

    Are you ready?

    • 20 min
    The CVO Live podcast with Robert Craven: Strategy Obsession Unmasked

    The CVO Live podcast with Robert Craven: Strategy Obsession Unmasked

    We had a special guest for this CVO Live episode: Robert Craven, Director, GYDA.co (Grow Your Digital Agency) and "the BEST at growing your agency" - crowned by Dennis Yu.

    Robert is known for helping agency directors get what they want. He achieves his mission by challenging presentations, asking tough questions, and helping agencies grow faster and more successfully. Even it means also helping them make tough decisions.

    So...

    ...if you can't deliver anymore to the briefs you get from your clients...
    ...or you can't close deals because everyone is doing the same things you are...
    ...or you simply want to generate outstanding, earth-shattering, never-seen-before results for your clients...

    Join us in the this CVO Live episode!

    Valentin Radu and Robert Craven had an amazing discussion on how CVO could skyrocket an agency and will help you understand more about the business models you're supporting.

    • 31 min

Top Podcasts In Business

The Ramsey Show
Ramsey Network
REAL AF with Andy Frisella
Andy Frisella #100to0
Money Rehab with Nicole Lapin
Money News Network
The Prof G Pod with Scott Galloway
Vox Media Podcast Network
Prof G Markets
Vox Media Podcast Network
The Diary Of A CEO with Steven Bartlett
DOAC