CX Interview Series with Mary Drumond - Masters of CX by Chattermill (Season 1, Ep. 4)
On this episode, we welcome Mary Drumond of Worthix, who brings her experience as a top CX consultant as well as entrepreneur to debate aggressive (ROI-drive) vs. defensive (efficiency-driven) CX strategies. You won't want to miss this incredible discussion!
We hope you enjoy the conversation :)
Information
- Show
- PublishedOctober 13, 2020 at 10:00 AM UTC
- Length48 min
- Season1
- Episode4
- RatingClean