CX Multipliers: How Execution-Driven Partnerships Build Competitive Advantage (Richard Polin)

External partnerships are a “force multiplier” for customer experience, according to Richard Pollin, Global Head of Vendor Strategy, Risk & Enablement, and VMO at Google, in a Loop podcast episode.

Get his perspective on what it takes to build execution-driven partnerships and gain competitive advantage.

Listen here.

#BPOTransformation #SpecializedCX #CustomerExperience