Dealer Talk With Jen Suzuki Jennifer Suzuki, eDealer Solutions

In this inspiring episode, we sit down with Brett Sutherlin, a remarkable entrepreneur and fellow Northwood University graduate, as he takes us on a journey through his career in the automotive industry and his path to building successful digital companies. Brett shares his background and experiences, highlighting how they shaped his entrepreneurial mindset.
As the owner of car dealerships and the founder of three digital companies, including the highly successful Fusion Zone Automotive, Brett delves into what inspired him to venture into software development and create a groundbreaking solution tailored for the automotive industry. He reveals how he identified the opportunity in the market and mustered the courage to pursue it.
Building a software company from scratch is no easy feat, and Brett openly discusses the challenges and adversities he faced during the early stages. He provides valuable insights into his problem-solving approach and how he overcame setbacks that ultimately led to breakthroughs for his business. Through his personal experiences, Brett emphasizes the importance of fostering a culture within a company that encourages adaptation and embraces core values and fundamentals.
Throughout the conversation, we explore the theme of handling adversity in business and the significance of staying innovative and forward-thinking. Brett shares practical advice on taking calculated risks and reveals the lessons he learned along the way that contributed to his overall success.
This episode is a must-listen for car dealers, managers, and professionals in the industry who face adversity and seek better ways to overcome challenges. Brett's entrepreneurial journey is a testament to the power of stepping out, identifying problems, and focusing on developing innovative solutions. Join us as we delve into his inspiring story and gain valuable insights into building an empire through perseverance, adaptability, and a forward-thinking mindset.
Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com
🔥Check out our sponsors!🔥
CallRevu.com is the leading automotive communications intelligence platform, offering call monitoring and call analysis, with technology optimized for sales, service (fixed ops) and marketing.
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

This whole episode is a vibe! He’s genuine. He pushes limits. He uncovers his true self and unlocks his next level in life….all from just well, changing! 
It's hard to embrace change and even the unknown. Not many are up for it! Do you feel like you are not meeting your potential sometimes and feel challenged to try something new? We get into it on a personal and professional level!
Meet Danny Zaslavsky, Co-Founder of tech company, VinCue. He's also a car dealer. He opens up on how and why he ventured into learning software! He exposes meaningful and impactful insights we can all gain from! This is an episode like no other I've done and it's one of my fav's!
"Run faster" is his motto - "Leaders should have vision, pace and do what they expect others to do! Get out there and make yourself uncomfortable and do things to help others without worrying about what's in it for me."
We talk:
✔️Identifying purpose
✔️Your why
✔️The people/partners in your life
✔️Experiencing pain can launch new thinking and new successes
✔️Ridding noise that takes up valuable time & space in your life
✔️Intentions 
✔️Leadership
✔️Risk tolerance 
Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com
🔥Check out our sponsors!🔥
CallRevu.com is the leading automotive communications intelligence platform, offering call monitoring and call analysis, with technology optimized for sales, service (fixed ops) and marketing.
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.
 
 
 
 
 
 
 
 

A lot of calls that come into a dealership are for the Service department. Sometimes calls are unanswered, hit a VM or go to the wrong department. All sorts of things can compromise the client experience! The worst is letting down current clients and new ones!
There are ways to confront and correct. We unlock the ways to get you there!
A second chance with a customer? Ohhhh yeah…here we go! 
The question is…Did the call lead to business? It’s time to find out!
Over 50% of calls that go to VM do not reply back. This is just one moment that when confronted and corrected will save deals, loyal clients and improve CSI.
After Hours…what happens to these calls? There’s incredible data that will help you target opp’s and help you determine how to make a change that squashes these problems.
Ad spend - call tracking helps determine what’s working and where your money should be invested.
Ben Chodor opens about how dalerships can take advantage of the latest AI tech in call handling! Ask him yourself....benchoder@callrevu.com 🔥\
Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com
🔥Check out our sponsors!🔥
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.
CallRevu.com is the leading automotive communications intelligence platform, offering call monitoring and call analysis, with technology optimized for sales, service (fixed ops) and marketing.

Welcome to Dealer Talk with Jen Suzuki where we dive into how the auto industry is evolving! In this episode, I had the privilege of sitting down with Randy Parker, the esteemed CEO of Hyundai Motor America, who shared fascinating insights into the company's vision and strategies for a prosperous future!
 
In our conversation, we explored why it's an exceptional time to be a Hyundai dealer. The CEO shed light on the remarkable opportunities and support available to dealers, highlighting how Hyundai is actively working towards future-proofing their businesses for sustained success. We delved  into the investments being made in electric vehicles (EVs) and the robust infrastructure that will underpin their widespread adoption.
 
Our discussion ventured into Hyundai Motor America's electric strategy and performance, unveiling their exciting plans to revolutionize the automotive landscape with an impressive lineup of EV models. We uncovered the CEO's perspectives on the evolving relationship between the manufacturer and dealers, as they navigate the ever-changing marketplace.
 
Join us as we gain exclusive insights into Hyundai Motor America's commitment to driving change and sustainability. Discover how their investment in EVs and infrastructure is propelling them into the future, while ensuring that dealers have the tools and support needed to thrive in this transformative era.
 
Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 |edealersolutions.com
🔥Check out our sponsor!🔥
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

This is a must listen for everyone in the auto industry! In this episode, we have an exclusive interview with the President and CEO of the National Automobile Dealers Association (NADA), who provides unique insights into the major challenges currently facing the auto industry.
Mike shares his perspective on the dynamic landscape of the automotive industry and how NADA is actively addressing these challenges head-on. We explore topics such as the evolving role of traditional dealerships in the face of electrification and the critical role NADA plays in assisting dealerships to adapt to this transformative shift.
Discover how NADA collaborates with automakers and industry stakeholders to enhance the overall automotive ecosystem. Mike reveals the strategic initiatives, partnerships, and innovative approaches employed by NADA to ensure a seamless transition to the future of mobility.
Listen in as we uncover the strategies and forward-thinking perspectives that drive the success of the auto industry and its stakeholders. Whether you're an automotive enthusiast, industry professional, or simply curious about the future of transportation, this podcast provides a unique opportunity to gain valuable insights from one of the industry's most influential voices.
Tune in and accelerate your understanding of the challenges and opportunities shaping the automotive industry, as we navigate the road ahead with the President and CEO of the National Automobile Dealers Association.
Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 |edealersolutions.com
🔥Check out our sponsors!🔥
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.
Autosled.com is the next-generation automotive transportation logistics platform and marketplace.
 

In this episode, I sit down with an innovative entrepreneur who has reshaped the way vehicle transport functions within the automotive industry. 
 
By harnessing the power of technology, Autosled's founder, Dave Sperau has developed a groundbreaking solution to address the transportation needs of OEMs and dealers. 
 
Dave, an Entrepreneur and former car dealer, candidly discusses the most pressing challenges facing OEMs and dealers in the realm of transportation. From access struggles to misallocated inventory, he sheds light on the complexities that hinder efficient vehicle shipment operations. 
 
The scarcity of used cars is an ongoing issue for dealers nationwide, and Dave provides valuable insights into what's happening. He unveils innovative solutions that enable dealers to overcome sourcing challenges and expand their market reach. By offering reliable transportation options at reasonable fees, dealers gain the freedom to explore opportunities beyond their local markets, ultimately enhancing profitability. 
 
This episode also delves into the remarkable journey of building a company that is revolutionizing vehicle transport logistics for dealers. Dave shares the problems his company successfully solves for dealers, alongside the transformative impact of his solution. Furthermore, he provides an insightful update on notable changes and developments within the business since our last podcast episode. 
 
The conversation doesn't solely revolve around dealerships; Dave emphasizes the mutual benefits of a business model that emphasizes transporter success. He also dives into how Autosled has been able to make business far easier for transporters- allowing this reliable network to grow exponentially! Understanding the pivotal role they play in the transportation process, Dave highlights the measures taken to ensure transporter satisfaction and engagement. As a result, he has built a bridge of collaboration that enhances the overall effectiveness of the entire retail vehicle transport process. 
 
Tune in to this episode as we explore the fascinating story behind this entrepreneur's journey, unravel the challenges faced by the transportation industry, and gain key insights into the future of streamlined and efficient automotive transportation.
Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 |edealersolutions.com
🔥Check out our sponsors!🔥
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.
Autosled.com is the next-generation automotive transportation logistics platform and marketplace.