11 episodes

DealerRefresh Podcast - for automotive internet sales and marketing managers or directors to follow and discuss the latest trends within the automotive dealer business.

DealerRefresh RefreshFriday Podcast DealerRefresh

    • Business

DealerRefresh Podcast - for automotive internet sales and marketing managers or directors to follow and discuss the latest trends within the automotive dealer business.

    RefreshFriday W/ Joe Pistell and John Vincent

    RefreshFriday W/ Joe Pistell and John Vincent

    We are kicking off a new RefreshFriday series where we bring a guest expert on to assist a dealer with one of their technologies. And we are kicking it off with Websites.
    John Vincent of East Coast Auto has offered up his Dealer.com Honda store as the inaugural technology to advise on. And Uncle Joe Pistell is joining us to offer the advice.

    This should be an informative show for all as we will dive into photos, specials, service pages, navigation, about pages, and whether the technology platform can be better used. In full disclosure: John Vincent, Joe Pistell, and Alex Snyder are all former employees of Dealer.com.

    #RefreshFriday

    • 1 hr 4 min
    RefreshFriday W/ Jeff Clark and John McAdams

    RefreshFriday W/ Jeff Clark and John McAdams

    What does it take to be successful on social media?

    Jeff Clark and John McAdams of Social Dealer join us to help dealers better understand how things have changed and what they can do to stay with the social times. 👍

    • 1 hr 3 min
    RefreshFriday W/ Amie Lindaas and Jacob Wittler

    RefreshFriday W/ Amie Lindaas and Jacob Wittler

    Cars.com has been monitoring consumer trends since COVID-19 had a significant impact on the retail car industry. You may recall some of the research Dealer Inspire did in Q2 of this year. Now there are 9 months of trends to talk about!

    Amie Lindaas is the Director of Research at CARS and Jacob Wittler is a longtime DealerRefresh community member, friend of Jeff and Alex’s, and the Director of B2B Marketing at CARS. We are excited to host them both and learn what we cannot learn at the dealership level from their national perspective.

    In case you haven’t noticed, now is the time to pay more attention to how car shoppers are responding to COVID again.

    • 1 hr 1 min
    RefreshFriday W/ Anthony Monteiro of DRAIVER

    RefreshFriday W/ Anthony Monteiro of DRAIVER

    Not enough people to handle the boom in sales? What about home deliveries? 🚚

    We are excited to let you all know there is a new game in town that can handle home deliveries, at-home trade appraisals, and up your service game! It is called DRAIVER.com and it works a lot like Uber.

    If you would like to 🚘 offer more services to your customers, OVERNIGHT, 🚘 this is a show you don’t want to miss.

    #RefreshFriday

    • 1 hr
    Refresh Friday W/ Brice Englert of TradePending

    Refresh Friday W/ Brice Englert of TradePending

    Online trade tools have taken a new role since COVID. Along with Digital Retailing, TradePending has seen all kinds of new utilizations. Brice Englert, CEO of TradePending, will be sharing his insights.

    - What’s the future look like for TradePending?
    - Why is TradePending growing so fast?
    - Does TradePending struggle with CRMs?
    - Is he going to build a CRM?

    And other whacky questions will be asked.🤩

    • 55 min
    RefreshFriday with Bill Reidy - 6/26/2020

    RefreshFriday with Bill Reidy - 6/26/2020

    Vendor sales pitches - good or bad? This is a show for dealers and vendors.

    Chances are you have been hit by a vendor to check out a new product. Chances are REALLY GOOD I’d bet! My phone rings off the hook, and I never put much thought into what the vendor salesperson should be doing.
    Bill Reidy has been selling to dealerships for decades. He is going to help us better appreciate why we should listen to the good ones and learn to recognize who they are.

    #DealerRefresh

    • 55 min

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