Deliver on Your Business The EntreCourier

Just Eat Takeaway, who purchased Grubhub less than a year ago for $7.3 billion, has announced that they may consider selling off part or all of the Grubhub.
What happened here?
Did Jitse Groen (CEO of Just Eat Takeaway) buy a lemon? This is an expensive case of buyer's remorse for the Dutch delivery giant.
Within just months of closing the deal, investors were pushing for the company to bail out on Grubhub. Apparently, they finally decided to listen.
While it doesn't mean it's a done deal, I can't help but think they have to be pretty serious about the idea (more than just “exploring” the thought of a sale) if they're going so far as to make it public. One has to wonder if they're already in talks.
We address this topic in the latest episode of Deliver on Your Business. Even more, we dive into just what happened with Grubhub. A few years ago, Grubhub was Doordash. They were the dominant king of the delivery industry with no real rival.
How did this happen???

Related links

Episode page on EntreCourier website

Want to see it on Youtube?

Discussion with UDM about the changes with Grubhub

Discussion on EntreCourier about the Grubhub Just Eat merger

Discussion on EntreCourier about Grubhub (and others) response to pandemic



Topics:
Grubhub used to be the king 2:50The root cause of Grubhub's demise: Arrogance 3:49My story of delivering for Grubhub and what I liked about it 4:30When things started to change: 7:22Fast food, Taco Hell and the explosion of Cherry Picking 9:19Grubhub begins cracking down on drivers 11:46Driver loyalty to Grubhub erodes and erodes FAST 13:34Grubhub's relationship to restaurants erodes 18:53Adding restaurants to platform without permission 19:13Fake websites and marketing charges 21:44Grubhub botches restaurant relations during the pandemic 23:00Grubhub's relationship with customers goes south as well 27:10What happens next for Grubhub? 35:19Who would possibly buy Grubhub? 39:10The case for (and against) an Uber sale 39:27The case for a sale to Amazon 43:43The impact of Just Eat Takeaway moving to an employee model in Europe 45:05Could the same fate happen to Doordash in the near future? 45:45

Dustin Walsey, co-founder and President of Buckle Insurance, joins us to talk about all things insurance.

If Buckle is in your state, you can sign up here. If they aren't in your state, you can still sign up and get notified of when they are available. During the interview I misspoke their URL as GetBuckle.com (instead of BuckleUp.com). Dustin said he thought that probably would get you there as well, and it turns out he's right.

If you are a gig economy driver (Doordash, Uber Eats, Grubhub, Instacart, Shipt, Uber, Lyft and many others) this is an incredibly important topic that you MUST pay attention to. A shockingly high number of gig economy drivers are uninsured when out working the apps, especially in the delivery industry.

Buckle Insurance is the first insurance company I'm aware of that was created specifically for the gig economy. They work closely with many of the gig platforms. As of the posting of this episode, they're only in a handful of states but they cover about 30% of the U.S. population.

We cover questions such as:

What is Buckle Insurance and how did they get started?
What are the challenges for a new insurance company trying to get approved to provide coverage in every state?
What kind of coverage does Buckle provide?
Why is delivery considered high risk to insurance if we aren't carrying passengers?
How the explosion of delivery during the pandemic impacts our society and the need to protect contractors who are out in the field
Looking at different types of insurance and how Buckle compares, such as personal policies, rideshare endorsements, commercial policies, and hybrid commercial policies.
When should a person consider full coverage instead of liability only, even if their car is paid off?
How do state insurance regulations and different kinds of risk impact insurance premiums?
What states are served now by Buckle?
What can someone do to make sure they're covered in states Buckle isn't yet serving?
How do credit ratings impact typical premiums and how is it different with Buckle?
What kind of relationship does Buckle have with different gig economy platforms?
What kind of coverage does Buckle provide if you're driving for a platform that Buckle does not have a relationship with?

Buckle is available at GetBuckle.com.  Some products on the website and podcast are ones I have an affiliate relationship with, and if so, I may receive compensation for products purchased.

Comments or questions? Shoot me an email.

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Many Dashers are convinced that Doordash gives their Top Dashers better delivery offers. However, Doordash themselves don't even promise that. 

I decided to test the theory. I started out in February not having Top Dasher status. I accepted 100 straight deliveries in February so that I could not onlly make Top Dasher for March, but also have a record of every delivery. 

Then in March, I took another 100 straight delvieries. I kept track of everything: Offer details, how long deliveries took, how far I drove, all of it. Then I could compare.

I talk about my experience taking 200 straight deliveries on Doordash and the comparison of deliveries as a non-Top Dasher and as a Top Dasher. 

This will be the last episode of the Deliver On Your Business Podcast.

At least as a somewhat regular weekly podcast. There may be further episodes, possibly one off topics of interest here and there.

Today, I'm just telling my story. We talk about how I got started with all of this, and how that story is leading me to this point where it's time to put the podcast (as we know it) to rest.

The point of the story though is it's a good thing. There are two things here:

For me, it's part of a bigger picture. That's what the story is about - how all of this was always part of something bigger. Making this step means I am able to do what I've always wanted to do.

For you, I hope it's a good thing as well.  More than anything, that it's something that encourages you to think about your own bigger picture.

How does the delivery life fit into your why? How does the day by day of what you do help you accomplish the bigger picture? Have you developed a bigger picture?

Gig economy work should always have a purpose. Any work or job or anything should have a purpose. It's more than just making money. It's making money so you can....  what?

That's what I hope today's episode can help you think through. 

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Outside the big three on demand delivery companies, I'm not sure anyone else has reached into as many markets as catering specialist DeliverThat.

Aaron Hoffman joins us today to talk about DeliverThat and the opportunities available to delivery drivers. 


How he started DeliverThat from his dorm room in collegeChallenges of starting his first deliveries in a world dominated by large tech companiesPhilosophy of being a company for drivers made by driversHow DeliverThat can provide unmatched personal support for driversHow was their delivery model impacted by COVID?How Aaron sees the place DeliverThat can have for independent contractors who deliver for other platformsDescribing the delivery opportunities on catering ordersThe type of markets DeliverThat is in and how they launch new marketsWhat does he see as the biggest challenge when using independent contractors?What are the challenges to fulfilling all of their orders?Thoughts on independent contractor status and where the country is going with that.At the end, I share some thoughts on my takes as a DeliverThat catering contractor. Overall my experience has been positive. There are a couple of things about how they do things that may not be popular.

Overall, I think DeliverThat is a true gig economy opportunity. As contractors in the delivery space, we work delivery by delivery. Because they do catering orders, there can be some very attractive deliveries. Other times, options from other platforms may be better.

You can sign up for DeliverThat here. If asked if you were referred, just let them know Ron Walter sent you!

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In this week's episode, we talk about what may be the best way to learn how to make more on Doordash, Uber Eats, Grubhub and other gig economy platforms.

The answer isn't me giving you all the answers, because let's be honest: I don't have all the answers.

I think the answer may be to bring all of us together into a community where we can share what we have learned with one another. We talk about that more today.

What do you think would be a good feature in a community? Email me and let me know your thoughts!

More about the EntreCourier
Visit Entrecourier.com
Our Podcast page is at DeliverOnYourBusiness.com
Follow us on Facebook
Folow us on Twitter
Connect with us on Linkedin
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