Delivering Chaos: Service Design + Change Service Lab

In this episode, Sean Tope discusses Delivering Chaos and how to make Change through service design.
Have you ever wondered if a business really understands what you offer? Ever wonder why brilliant innovations, designs and service recommendations dissolve to nothing within your client's organisation? Well if you do, then you are not alone! This episode will shed light on this matter and provide suggestions on how Service Designers can help their clients come to terms with the change necessary to assimilate the innovations that you deliver. Sean Tope specialises in business development and change management. He has a keen interest in how organisations create and implement strategic change in a bid to improve their business performance. This episode is being hosted by the great folk over at Idean UK. They build products, services and Beta Businesses – that launch and grow faster, and behave bolder. Creating a new environment to behave differently lets them and their clients tackle new opportunities with a fresh start, and learn along the way. Our guest host for this episode is Valeria Adani, Service Design director at idean.