102 episodes

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!

Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. https://youtube.com/c/DeltaCX

Warning: Some episodes have swear words.

Delta CX Live Streamed Podcast‪s‬ Delta CX

    • Careers
    • 5.0 • 3 Ratings

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!

Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. https://youtube.com/c/DeltaCX

Warning: Some episodes have swear words.

    Ep 103: People Pleasing vs Self Advocacy

    Ep 103: People Pleasing vs Self Advocacy

    Super guest Dr. Seth Finkle (psychologist) is back to talk about more self and workplace help. We'll be talking about being a better advocate for yourself and avoiding burnout.
     
    Watch on YouTube: https://youtu.be/vb4nN-1LUJY

    • 1 hr 8 min
    Ep 102: Intro to Information Architecture

    Ep 102: Intro to Information Architecture

    Join IA genius and author Abby Covert to learn more about Information Architecture.
    This one had a few visuals so you might want to watch it on YouTube. https://youtu.be/vy16Hnu6BG0

    • 1 hr 2 min
    Ep 101: Descriptions of Bad UX Jobs: Comedy and Tragedy

    Ep 101: Descriptions of Bad UX Jobs: Comedy and Tragedy

    It's a premiere of some of the slides from my upcoming training program aimed at HR, recruiters, sourcers, and hiring managers. I showed the slides with the most cringeworthy "UX" job descriptions I found. Then I shared my training's 7 rules for creating great CX/UX jobs.
    This one has some visuals on slides, so it might be better to watch on YouTube. https://youtu.be/D1WiyR0BfU8

    • 1 hr 13 min
    Ep 100: Data Driven vs Data Informed

    Ep 100: Data Driven vs Data Informed

    Join Dimitris Niavis to discuss the potential dangers of being data driven. And bring a cake because it's our 100th live streamed podcast episode! Warning: this episode heavily features cake, but also actionable advice about data, research, and collaboration.
    Marked explicit for a few swear words.
     
    Watch on YouTube: https://youtu.be/5qGunMyn9no

    • 1 hr 2 min
    Ep 99: UX Accountability Would Change Everything

    Ep 99: UX Accountability Would Change Everything

    Join Darren Hood as we discuss how if CX and UX workers and outcomes were held accountable at jobs, everything going wrong in our profession would quickly change and improve. 
    This really gets cooking around 07:28 when I start listing everything I believe will change when UX workers and processes are held accountable for outcomes and quality of work.
     
    Watch on YouTube: https://youtu.be/ET_JDpa_hkg

    • 1 hr 4 min
    Ep 98: UX and Autism

    Ep 98: UX and Autism

    Join guest Sean McSharry to learn more about autism, UX and autism, and his personal experiences.
    Marked explicit because we said a few swear words.
     
    Watch on YouTube: https://youtu.be/oiEzG6eL_0I

    • 1 hr 2 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

theorangewednesday ,

Great Resource for UX Designers

Debbie provides no non sense practical advice on how to navigate the UX field. Her guest are often active the the field and give real world knowledge on their roles.

DawnstarPhoenix ,

Interesting and timely interviews with CX and UX pros dedicated to taking field to the next level.

Interesting and timely interviews with CX and UX pros dedicated to taking field to the next level.

Top Podcasts In Careers

Listeners Also Subscribed To