10 episodes

Dental All-Stars Podcast is a Dental Podcast for Dentists looking to improve their profitability and mindset. All-Star Dental Academy is the leading dental provider of online business and practice management training, with a specialty in dental phone skills and scheduling. All-Star is dedicated setting the standard of training for dental offices around the world and is affiliated with the Academy of General Dentistry, American Academy of Cosmetic Dentistry, American Academy of Implant Dentistry, and many others. All-Star is committed to eliminating sales, manipulation, and unethical training and replacing it with Fortune 500 level customer service. Frequent experts on the podcast are Alex Nottingham, All-Star Founder and CEO; Heather Nottingham, dental phone skills and customer service expert; Larry Guzzardo, All-Star head instructor and Dawson Academy professor; and other top experts in dentistry, such as Dr. Lorne Lavine, Rachel Wall, Debra Engelhardt-Nash and many more!

Dental All-Stars | Dental Practice Training & Systems All-Star Dental Academy & Dentistry's Top Experts

    • Business
    • 5.0 • 15 Ratings

Dental All-Stars Podcast is a Dental Podcast for Dentists looking to improve their profitability and mindset. All-Star Dental Academy is the leading dental provider of online business and practice management training, with a specialty in dental phone skills and scheduling. All-Star is dedicated setting the standard of training for dental offices around the world and is affiliated with the Academy of General Dentistry, American Academy of Cosmetic Dentistry, American Academy of Implant Dentistry, and many others. All-Star is committed to eliminating sales, manipulation, and unethical training and replacing it with Fortune 500 level customer service. Frequent experts on the podcast are Alex Nottingham, All-Star Founder and CEO; Heather Nottingham, dental phone skills and customer service expert; Larry Guzzardo, All-Star head instructor and Dawson Academy professor; and other top experts in dentistry, such as Dr. Lorne Lavine, Rachel Wall, Debra Engelhardt-Nash and many more!

    Podcast: Dentists who Invest with Dr. James Martin

    Podcast: Dentists who Invest with Dr. James Martin

    All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by Dentists who Invest founder Dr. James Martin.







    Alex and Dr. Martin look at strategies to achieve financial security.















     











    About Dr. James Martin:







    Dentists Who Invest is a community group founded by James Martin in 2020. This group seeks to empower dentists to make good monetary choices through education and sharing of knowledge. Through this, we seek to improve the financial, emotional, and mental wellbeing of the dental community.

    James Martin is a dentist who qualified from the University of Leeds in 2016 and grew up in Northern Ireland. James has a longstanding interest in crypto and its potential to change the world. He has been actively trading crypto for several years as a hobby allowing him to gain strong knowledge on the matter. Through his successes in trading, he is able to share his experience on the subject for others to benefit from.















    About Alex Nottingham JD MBA:







    Alex is the CEO and Founder of All-Star Dental Academy. He has authored the dental practice game-changer book “Dental Practice Excellence” and co-wrote a bestselling book with Brian Tracy. Alex has shared the stage with Michael Gerber (the author of “The E–Myth Revisited”), and lectures nationally and internationally to prestigious dental organizations. He is a former Tony Robbins top coach and consultant, having worked with companies from $1 million to $100 million. His passion is to help others create personal wealth and make a positive impact on the people around them. Alex received his Juris Doctor (JD) and Masters of Business Administration (MBA) from Florida International University.







     







    Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.







     







    Listen Now!

    • 29 min
    Podcast: Insurance Freedom with Dr. Ron Rotem

    Podcast: Insurance Freedom with Dr. Ron Rotem

    All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Ron Rotem.







    Eric and Dr. Ron look at how a dental practice can operate without reliance on dental insurance.















    Discussion Questions:







    Was there a time you participated with insurance?







    What were you thinking during the years of heavy PPO participation?







    If you had to do it over again what would you do differently?







    How does your team handle insurance questions on New Patient phone calls?







    Were there any time constraints or anything that prevented you from doing it before you decided to go for it?







    What advice do you have for anyone who seems hamstrung by the world of PPOs?



























    About Dr. Ron Rotem:







    Dr Ron Rotem earned his DDS degree from New York University College of Dentistry in 1991 so he has been practicing for 30 years. For the last five years he has been in a multi-doctor practice. He has not participated with insurance for the last 25 years. He loves doing sedation and implants.















    About Coach Eric Vickery:







    Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.







    There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.























    Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.















    Listen Now!

    • 34 min
    Podcast: Resigning from Insurance with Dr. Mike Kobliska

    Podcast: Resigning from Insurance with Dr. Mike Kobliska

    All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Mike Kobliska.







    Eric and Dr. Mike look at how Dr. Mike moved away from insurance with a peek at revenue and collections over the transition period.















    Discussion Questions:







    What was your time like during the years of heavy PPO participation?







    What did you say to patients about your move away from insurance?







    What was their response after you made the change?







    How does your Admin team handle insurance questions on New Patient phone calls?







    Were there any time constraints or anything else that delayed the move? 







    And now that you have done it, what advice do you have for anyone who seems hamstrung by the world of PPOs?



























    About Dr. Mike Kobliska:







    Dr. Mike graduated from USC dental school in 2007 and has been practicing dentistry for 14 years. He worked as an associate for seven years and then purchased his practice in 2014 in Los Osos, a little town on the California central coast. 







    A majority of his practice is traditional crown and bridge and restorative with an emphasis on cosmetic dentistry. He does a little bit of everything including endo, ortho, oral surgery, and treating TMJ-related issues. 







    When he bought his practice it was in-network with many insurances. Over the past four years he cancelled contracts with each insurance company until he remained only in-network with Delta PPO. He recently terminated that contract as well and will now only be in-network with Delta Premier.







    Dr. Mike has been married for 11 years to his wonderful wife Nina and they have 3 kids aged 9, 7, and 5. 















    About Coach Eric Vickery:







    Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.







    There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.























    Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.















    Listen Now!

    • 25 min
    Unlock Hidden Profits. Part 1: Poor New Patient Phone Call Conversion

    Unlock Hidden Profits. Part 1: Poor New Patient Phone Call Conversion

    YOUR PRACTICE IS HEMORRHAGING MONEY FROM POOR NEW PATIENT CALL CONVERSION







    Hi, and welcome to this special series on Unlocking Hidden Profits from your dental practice.







    Our goal with this series is to show you a number of different ways that you can extract more profit out of your business without dramatic change.







    In this segment, we are looking at where it all begins – with the new patient phone call.







    Most dentists are surprised when they learn the number of calls that their marketing efforts are generating. But they are SHOCKED when they see how ineffective the average front office is at converting that new patient call into an appointment.







    Watch the short video below where I explain the impact:











































    Click to join Dental Practice Excellence Webinar























    Click to Download the Worksheet















    Why is new patient call conversion important? Well, it should be obvious – conversion directly affects revenue. 







    Consider that when a prospect calls, they have acknowledged a need, researched your office, found your phone number, and made the time to call. They are primed to do business with you. But if your staff lacks the skills necessary to turn that desire into an appointment… then you are in trouble.







    The average dental practice receives 135 new patient opportunities per month. But only 48 of those opportunities convert to appointments. That’s only a 35% conversion rate. Basically, two-thirds of calls into the practice are not booking appointments. That’s 87 appointments not booked. And, according to the American Dental Association, the average new patient appointment value is $642. 87 appointments at $642 is $55,854.







    That’s a huge amount of money to be missing every month.







    Over $670,000 per year. 







    But let’s not go crazy.







    Very few dental practices convert every call that comes in. However, let’s take a closer look at those losses. For simplicity, we’ll assume JUST ONE missed conversion opportunity per working day. (But remember that typically there are many, many more missed opportunities than one per day.) If an average dental office is open four days per week, we have 16 working days per month. That’s 16 missed opportunities per month, at $642 per new patient. Add it up and, for this simplified example, you are losing out on around $10,272 in missed revenue per month. 







    Even with using this extremely simple model where you are missing out on only one new patient per day, you are still losing out on SERIOUS MONEY.







    Another more subtle impact of missed call conversion opportunities is the drain on energy. You have to keep trying to fix the same problems again, again, and again. Not only are you losing money but you’re losing energy. You are not focused on what you do best – dentistry. You’re going home saying, “What did I accomplish? I was busy but I don’t have anything to show for all that effort.”

    • 7 min
    Podcast: Insurance Independence with Dr. Brian Nilges

    Podcast: Insurance Independence with Dr. Brian Nilges

    All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Brian Nilges.







    Eric and Dr. Brian take a close look at his journey from insurance dependence to insurance independence. They talk about what worked, what could have gone better, and where things are today.















    Questions we will discuss:







    * What were you thinking during the years of heavy PPO participation?* Were there time constraints or was there something else that prevented you from making the move away from insurance?* Dr. Brian had losses of $1.5 million over 10 years due to insurance write offs. Looking back, what would you have done differently?* What advice do you have for other Doctors who seem hamstrung by the world of PPOs and the write-offs each month?* Let’s talk numbers. How did your financial situation change?  



























    About Dr. Brian Nilges:







    Dr. Brian was born in Riverside CA and grew up in Coeur d’ Alene Idaho.







    He wanted to be an anesthesiologist but then found rock-n-roll. Turned down a Jazz scholarship to go and try to be a rock star. He had fun trying but got back into college to make it on his own merit, and found dentistry in his Jr. year of undergrad and never looked back. 







    Undergrad in Physiology 1998 UC Davis, CA. Graduated Dental School Univ. of Pacific 2001







    Entered US Air Force through a scholarship program.







    Separated USAF 2004, entered Private Practice as Associate in various offices.







    2008 bought a practice in Redding, CA.







    Client of Eric Vickery since 2009. Insurance independent (except Delta) since 2019.















    About Coach Eric Vickery:







    Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.







    There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.























    Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.















    Listen Now!

    • 34 min
    Podcast: Infection and Pathogen Control in Healthcare, with Ted Cole of UV Angel

    Podcast: Infection and Pathogen Control in Healthcare, with Ted Cole of UV Angel

    All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Ted Cole, inventor and Founder of UV Angel., and Dr. Linda Lee, Chief Medical Affairs & Science Officer with UV Angel.







    Eric and his guests discuss the development of UV Angel and its utility in healthcare for infection and pathogen control.















    Questions we will discuss:







    * Tell us about UV Angel* Where did the idea come from?* How long has it been in usage?* What makes it safer than other systems?* How much $?  How does it help increase my business?  



























    About Ted Cole, UV Angel Founder & original inventor:







    In addition to developing UV Angel, Ted has 25 years experience in leadership roles in Information Technology. This includes:







    1. Founding West Michigan’s first, all-Windows based, online service which focused on West Michigan’s 450 Churches & received a grant from the Pine Rest Foundation in recognition of its public-service value. 







    2. Serving as Director of Information Services & Director of Telecommunications for a large West Michigan Nonprofit that provides a wide array of health services, assisted living, & other services to the elderly. 







    3. Serving as Director of Information Systems for West Michigan’s largest privately held accounting firm, as well as serving several years on an international technology advisory board for Accounting Firms. 







    Also worth noting… Three of Ted’s innovations have been Senior Capstone projects for Grand Valley State University’s School of Engineering.  His IT background really set a firm foundation, giving him the necessary skill sets and understanding to develop his proprietary ideas











    About Dr. Linda Lee, Chief Medical Affairs & Science Officer with UV Angel:







    Dr. Lee is a qualified public health professional with a focus on the relationship of opportunistic environmental pathogens. She graduated with a Bachelor’s in Environmental Health Science from Indiana State University. She earned a Master’s in Operations Management from the University of Arkansas – College of Engineering. She completed a Doctorate of Public Health in Occupational and Environmental Health from the University of Texas Health Science Center. Finally, she has an MBA with an emphasis in Healthcare Management. Dr. Lee is a certified indoor air quality manager. She has spent over 30 years in healthcare having previously worked for CH2M Hill, Waste Management Healthcare Solutions, Inc., the University of Texas MD Anderson Cancer Center and a founding member of Stericycle, Inc. She is a speaker and author of numerous peer reviewed journals/publications and three books published by the American Hospital Association.











    About Coach Eric Vickery:







    Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.







    There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further,

    • 45 min

Customer Reviews

5.0 out of 5
15 Ratings

15 Ratings

Marisa J2 ,

Must listen!

I'm loving the energy and expert guests on this podcast. The Dental All-Stars bring amazing insight!

Nickykay19 ,

Incredible podcast

This was extremely helpful and I was able to learn no matter where I was.

Milano35478 ,

Recommendable Podcast!

This podcast is filled with great information! I listen to it where ever I go and would absolutely recommend to others!

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