Dental BossLady Leadership Academy Podcast Dr. Terri Pukanich

Welcome to Episode 65 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being intentional and the four big areas that every practice owner needs to focus on. We will discuss the importance of setting a clear direction for your practice and truly being intentional about your team. We will also talk about why you should establish clear systems and daily production goals for your practice. All this and much more, up next.
(01:08) My experience speaking at the biggest dental conference in Canada
(04:00) A book recommendation: Atlas Of The Heart
(06:38) Being intentional in practice: Your intention creates your reality
(08:00) First: Set a clear direction for your practice
(09:30) The victim mentality and limiting beliefs
(13:34) Believe it's possible and become the person you need to be
(17:12) Second: Be intentional about your team
(20:30) Be clear about your expectations
(21:58) What do you want your team to bring to the table?
(26:48) Third: Be intentional about your systems
(29:51) Don’t micromanage
(33:16) Fourth: Be intentional about your daily production goals
(39:50) Recap
 

Welcome to Episode 64 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about personal time management. We will discuss why it's important to first have a clear vision and mission, and the best ways to improve your time management skills. We will be sharing how to properly time block, why and how to do a brain dump, plus four extra tips for when you are super busy. All this and much more, up next.
Bullet points
(00:34) My Invisalign lecture at The Pacific Dental Conference
(01:25) Get one free month of the Leadership Academy
(01:56) New Masterclass: Tuesdays with Terry
(02:34) New Mastermind Program: Dental Boss Lady Virtual Live Mastermind
(05:56) Personal time management
(07:45) Making sure you set up clear expectations for your team
(12:04) First: Pull out a yearly calendar
(13:39) Time blocking: Production, planning, personal and learning time
(15:47) The importance of self care
(18:00) Production vs planning
(23:01) Add in planning days
(25:58) Second: Do a brain dump and drop each item into one of the four categories
(33:10) Taking one extra day off a week
(36:28) Third: Two tips for super busy people
(41:05) Fourth: Two productivity tools
 

Welcome to Episode 63 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to address poor work performance and the steps we follow in our practice. We will start by defining what counts as poor work performance and whether or not you should address it. We will also discuss how to deal with toxic individuals and personality conflicts. All this and much more, up next.

Welcome to Episode 62 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with the current difficulties of managing a dental practice. We will discuss how to minimize downtime inside your practice and focus on what is truly important. We will also touch on how to deal with the pressure of practice and what you can do if you feel that it’s not really for you. All this and much more, up next.
Bullet points
 
(02:55) New Masterclass: Tuesdays with Terry
(04:41) Dealing with downtime
(05:50) You have the power to make changes
(19:58) “I don’t have time” and focusing on what is truly important
(22:19) Changing the story you’ve telling your self
(25:17) Dealing with the pressure of practice: Is it for you?
(31:35) Getting through the bad stuff

Welcome to Episode 61 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing how to talk so patients will listen. We will talk about how to approach an appointment and the importance of asking questions. We will also discuss how to create awareness for your patients and why they must motivate themselves. All this and much more, up next.
Bullet points
(01:50) Dental BossLady’s new website
(02:30) Doing an engagement survey
(07:30) A brand new course: How To Talk So Patients Will Listen
(08:30) Understanding the difference between customer service and customer experience
(09:48) Why patients must motivate themselves
(14:34) How to approach the appointment
(15:37) Don't make assumptions, ask questions instead
(17:37) Don't go into your examinations completely blind
(18:39) Creating awareness for your patients: Be a neutral reporter of findings
(29:06) Talk your think
(33:33) Be on purpose, do everything with intention
(35:03) Give the patient room to think
(42:22) Listen to your patient

Welcome to Episode 60 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about morning huddles. We will discuss the importance of having an effective morning huddle and how we actually do them at our practice. I will share when and how to start the morning huddle, as well as the specific rules we follow at our dental practice around the huddle. All this and much more, up next.
Bullet points
(01:01) The importance of having a morning huddle
(02:03) Why our production dropped and what we did about it
(04:16) How to have an effective morning huddle
(06:13) Have an agenda every day
(07:17) Focus on what is really important
(08:14) When and how to start the morning huddle
(11:11) Starting your day with gratitude
(13:04) Celebrating the wins from yesterday
(16:04) Looking at one of our KPI
(16:30) Looking at our daily goal and what's scheduled: Identifying opportunities
(23:13) Being proactive: Looking at the next days
(25:48) Being proactive: Who are we going to make a raving fan today?
(26:34) Talking about our vision and maintaining momentum
(30:23) The specific rules around the huddle