Designing Better Conversations with Fred Dust

Designer and author Fred Dust joins me on the show to discuss how we can use principles from design to have better, more impactful conversations.

Show Notes

• The distinctiveness of podcast conversations
• Mission-driven vs exploration-driven conversations
• The 3 ways conversations get derailed
• The usefulness of constraints in conversation
• Adjusting the speed of conversations
• The benefits of rehearsing hard conversations
• Overcoming self-consciousness in conversation
• Wearing jeans in the White House
• Environmental design
• Behavioral experiments
• Active listening vs creative listening
• Illuminations
• Dealing with being triggered
• Self conversation

You can learn more about Fred and his book at his website: MakingConversation.com

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