100 episodes

Lara Currie is on a mission to transform the way we communicate with one another. The workplace doesn't have to be the source of conflict and discord. She'll teach you how to have open and honest communication with people, how to navigate conflict, and how to deal with the difficult "stuff" we all encounter in this ever increasingly defensive world. www.difficulthappens.com
Difficult can happen anywhere, so Lara is here to make sure you know exactly how to create positive communication, decrease defensiveness, and navigate the difficult that we all have to deal with in life, at home, and in the work environment so that you, your business, and your team, can save time, money and energy.
https://www.difficulthappens.com

Difficult Happens; Effective Communication for Bosses Lara Currie

    • Business
    • 4.8 • 55 Ratings

Lara Currie is on a mission to transform the way we communicate with one another. The workplace doesn't have to be the source of conflict and discord. She'll teach you how to have open and honest communication with people, how to navigate conflict, and how to deal with the difficult "stuff" we all encounter in this ever increasingly defensive world. www.difficulthappens.com
Difficult can happen anywhere, so Lara is here to make sure you know exactly how to create positive communication, decrease defensiveness, and navigate the difficult that we all have to deal with in life, at home, and in the work environment so that you, your business, and your team, can save time, money and energy.
https://www.difficulthappens.com

    How to Tame a Client

    How to Tame a Client

    “Uncertainty creates fear, fear create anger” -- Lara Currie
    Out of control Karen’s are the poster people for the rise in bad behavior.
    Uncertainty causes fear, and fear causes anger. All too often that anger is vented in the wrong venue. Customers rage at service workers, policies trigger push back, and those who want things to ‘go back to normal’ (whatever that is) are walking around in a heightened emotional state that your staff has to deal with.
    In today’s episode, what ONE THING you can do to tame those unruly clients and diffuse the anger that your clients are expressing
    Why people are more disrespectful Is incivility on the rise? How do you show empathy when they are a jerk What key phrases will work to calm a tense situation Work with Lara:
     Got a Question? Comment? Email help@difficulthappens.com
    Corporate Training
    Difficult Happens by Lara Currie
    Difficulthappens.com/workwithme/ 
     
    Apply for an On-air Coaching Call!
    Complimentary Breakthrough Consultation
     
    Resources:
    10 TIPS for Dealing with Difficult People
    Series on Manipulation
    Series on Assessments
    Series on Conflict Personality-Types
     
    © Lara Currie 2021
    Show Intro music by Scott Holmes Music
    Listen for free on the go with any one of these players for both Android & iPhone

    • 12 min
    Camaraderie; Toxic or Not

    Camaraderie; Toxic or Not

    We spend a lot of time with the people we work with. Whether in person or online friendships form, and leadership often tries to encourage a sense of camaraderie with staff.
    Without knowing it, this can create strife between coworkers without meaning to.
    When does camaraderie become toxic? With a nod to systems theory, we can learn how and why what is intended as 'team building' may, in fact, grow animosity. 
    Work with Lara:
    Got a Question? Comment? Email help@difficulthappens.com
    Corporate Training
    Difficult Happens by Lara Currie
    Difficulthappens.com/workwithme/ 
     
    Apply for an On-air Coaching Call!
    Complimentary Breakthrough Consultation
     
    Resources:
    10 TIPS for Dealing with Difficult People
    Series on Manipulation
    Series on Assessments
    Series on Conflict Personality-Types
     
    © Lara Currie 2021
    Show Intro music by Scott Holmes Music
    Listen for free on the go with any one of these players for both Android & iPhone

    • 9 min
    How Toxic Happens

    How Toxic Happens

    Do you ever wonder how a workplace turns toxic?
    It doesn’t happen all at once, and it doesn’t happen in a vacuum. Like a pot that slowly boils there are a lot of steps along the way where you can stop the chain reaction of events before the workplace turns toxic.
    When blame, exaggeration, and generalizations are used in a conflict communication gets lost. Generalizing is another way to label and dismiss a person or a topic.
    Exaggeration inflames what may otherwise be no big deal, into a conflict. 
    When identifying errors turns into a blame game, that is where the conversation ends.
    Tune in and discover what to be on the lookout for to make sure that your workplace doesn't slide down the slippery slope and wind up TOXIC.
    What you’ll hear on today’s episode:

    Its by inches we travel miles What to be on the lookout for How to address minor issues before they become major Intergenerational communication Toxic workplaces Where it all starts How coworkers make it worse Join the Difficult Happens Facebook group  “Community Happens Group”
    Work with Lara:
    Got a Question? Comment? Email help@difficulthappens.com
    Corporate Training
    Difficult Happens by Lara Currie
    Difficulthappens.com/workwithme/ 
    Apply for an On-air Coaching Call!
    Complimentary Breakthrough Consultation
     
    Resources:
    10 TIPS for Dealing with Difficult People
    Series on Manipulation
    Series on Assessments
    Series on Conflict Personality-Types
     
    © Lara Currie 2021
    Show Intro music by Scott Holmes Music
    Listen for free on the go with any one of these players for both Android & iPhone

    • 16 min
    Leadership & Loneliness

    Leadership & Loneliness

    On top of everything else that you have had to deal with this past year, now loneliness is on the rise, and the impact of loneliness on you and the work you do is impactful.
    Douglas Nemecek, MD, chief medical officer for behavioral health at Cigna says that the impact of loneliness on your health is equivalent to smoking 15 cigarettes a day and is possibly worse than obesity and that isolated people risk having a significantly shorter life span. 
    I don’t think it's any surprise that any stress on your emotions impacts you physically, as the saying goes, your body keeps the score of your emotions. 
    Contact with others is not connection, while you may interact with a lot of people, that doesn’t necessarily mean that you are connecting with them. On today's episode, signs of loneliness, what to watch out for, and what to do about it.
    What you’ll hear on today’s episode:

    Signs of loneliness that you might not be aware of Mask emotions and their purpose What to watch out for What the heck is going on What next? Healthy alternatives What you need to combat loneliness Join the Difficult Happens Facebook group  “Community Happens Group”
    Work with Lara: 
    Got a Question? Comment? Email help@difficulthappens.com
    Corporate Training
    Difficult Happens by Lara Currie
    Difficulthappens.com/workwithme/ 
     
    Apply for an On-air Coaching Call!
    Complimentary Breakthrough Consultation
    Resources:
    10 TIPS for Dealing with Difficult People
    Series on Manipulation
    Series on Assessments
    Series on Conflict Personality-Types
     
    © Lara Currie 2021
    Show Intro music by Scott Holmes Music
    Listen for free on the go with any one of these players for both Android & iPhone

    • 19 min
    Walk the Walk; Implementing

    Walk the Walk; Implementing

    Our best self makes all the plans but she doesn't always show up to implement them
    The world is full of information, a plethora of knowledge is just a Bing search away, psych, we all use google. Yet with all this information at our fingertips, we can know a thing, understand it, but when it comes to implementing, it’s not as simple, we can have a hard time putting that information, that knowledge into practice. 
    So what do you need to make sure that you, and your team, walk the walk, and get implementing?
     
    What you’ll hear on today’s episode:

    What sinks a team Learning vs knowing What three things you need before you implement The $325 billion dollar business getting in your way? Join the Difficult Happens Facebook group  “Community Happens Group”
    Work with Lara:
    Got a Question? Comment? Email help@difficulthappens.com
    Corporate Training
    Difficult Happens by Lara Currie
    Difficulthappens.com/workwithme/ 
    Apply for an On-air Coaching Call!
    Complimentary Breakthrough Consultation
     
    Resources:
    10 TIPS for Dealing with Difficult People
    Series on Manipulation
    Series on Assessments
    Series on Conflict Personality-Types
    © Lara Currie 2021
    Show Intro music by Scott Holmes Music
    Listen for free on the go with any one of these players for both Android & iPhone

    • 15 min
    Using Stories to Relate to Clients with Carol Cox

    Using Stories to Relate to Clients with Carol Cox

    This is a juicy episode filled with the way’s that you can use stories in your everyday work life, from the boardroom to the stage. Carol and I talk about everything from our personal struggles and successes to the DNA of the feminine, from speaker hijackers to why Emma should stop watching Law and Order SVU.
    Carol tells us how she uses the three-act story structure and the Hero’s journey when working with clients. There are lots of free giveaways on dealing with conflict and a strategic speaking guide. 
    What you’ll hear in this podcast:
    Stories help us see ourselves in others experiences Stories help us ‘rewrite history’ so that we can see a better way We don’t know how our personal story can impact others and the work that we do Throughout history it was dangerous for Women to speak their truth How recognizing patterns can help your storytelling Do an after-action review post speaking engagement, guest podcast episode, board meeting etc. Practice and repeat you message as often as possible to become more comfortable Visualize your environment Use skills practice and reflection to become a better speaker Resources:
    10 TIPS for Dealing with Difficult People
    Series on Manipulation
    Series on Assessments
    Series on Conflict Personality-Types
    Work with Lara:
    Got a Question? Comment? Email help@difficulthappens.com
    Corporate Training
    Difficult Happens by Lara Currie
    Difficulthappens.com/workwithme/
    © Lara Currie 2021
    Show Intro music by Scott Holmes Music
    Listen for free on the go with any one of these players for both Android & iPhone

    • 41 min

Customer Reviews

4.8 out of 5
55 Ratings

55 Ratings

Science Talent Finder ,

OMG Thank You!

I really needed your calm and clear information! I was at my wits end and searched for anything about difficult people, bosses…. Found you! Thank you for all you share!

taramelissamulli ,

Love it

I just started listening to this podcast on my drive to work and it’s so helpful to me in learning new techniques for managing my new Pharmacy team.

Coach Harlan ,

A Happy Discovery!

I'm so thankful I found this podcast. I love Lara's tongue-in-cheek approach to what could otherwise be difficult and boring topics (checkout the episode on Dysfunctional Affirmations). She uses her insights and humor to drive home very crucial points about how to be an effective communicator. I am definitely a fan. Well done, Lara!

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