Hosts Graeme Gilovitz and Eytan Morgenstern explore the challenges, successes and lessons learned from business leaders who have led and are continuing to lead digital transformation within their organization. Hear real stories and actionable tips that will help your organization become digitally complete.
Not Omnichannel, Not Multichannel - How about channel-less
Rick Delisi from Glia speaks to Zviki Ben Ishay and Eytan Morgenstern about what customers really want and need to communicate with their providers.
Turbocharged Tech Innovation That is Changing the Credit Union Space
On this episode of Digital Transformers, we'll speak with Benjamin Maxim, VP Digital Strategy & Innovation MSUFCU about the investments they're making through the Reseda Group, and how they facilitate innovation internally as well as bring in external partners to be a leader in their industry.
The Psychology Behind Technology Adoption
On this episode of Digital Transformers, we speak with Dr. Nicola Millard, Principal Innovation Partner, about the psychology of technology adoption, how it affects employees and customers and how, ultimately, adoption and usability are key to success.
Launching a Digital-first Auto Lender Just Months Before a Pandemic?!
On this episode of Digital Transformers, hosts Graeme Gilovitz and Eytan Morgenstern speak with Brian Jones, CEO and Founder of Gravity Lending, about how they built a digital-first auto lender that not only survived but thrived during the pandemic.
Modernizing Legacy Systems at one of America's Most Trusted Insurers
On this episode of Digital Transformers, we speak with Lori Pon, Director, Claims Transformation and Claim Contact Center at AAA The Auto Club Group about how they're modernizing legacy systems and building their digital toolbox.
How Hurricanes Inspired Digital Transformation
On this episode of Digital Transformers, hosts Graeme Gilovitz and Eytan Morgenstern speak with Armando Hidalgo, Director of Servicing at Platinum Auto Finance about how hurricanes inspired their digital transformation.