
Divya Demato | The Shift From Sustainability to True Operational Resilience
Divya Demato, CEO and co-founder of GoodOps, joins Maril to discuss the intersection of supply chain sustainability and operational resilience. With over two decades of experience, Divya explains how business leaders navigate global disruptions and rethink their physical operations.
She highlights the importance of maintaining strong, collaborative relationships with suppliers. She also explores how teams use AI as an efficiency tool rather than a replacement for human expertise. Divya emphasizes the critical shift from moving fast and breaking things to moving smart and fixing things.
Key Takeaways:
00:00 Introduction.
01:01 Divya traces her career path and early understanding of global trade.
03:00 The motivation to start independent consulting to protect people and the planet.
06:54 Why leaders shift toward resilience over traditional linear sustainability models.
11:16 Applying the Gartner Hype Cycle to assess corporate sustainability maturity.
15:04 Unlocking fresh solutions by partnering directly with existing teams and suppliers.
18:41 The reality of fast consumer delivery expectations and supply chain impacts.
20:26 How human oversight ensures AI actually improves supply chain efficiency.
26:38 The necessary transition from breaking things to moving smart and fixing things.
29:23 Treating future generations and the natural world as vital business stakeholders.
Resources Mentioned:
Divya Demato
https://www.linkedin.com/in/divyakapasidemato/
GoodOps | LinkedIn
https://www.linkedin.com/company/goodops
GoodOps | Website
https://goodops.co/
Navigating Geopolitical Disruption: A Supportive Approach for Supply Chain Leaders
https://www.gagenmacdonald.com/blog/navigating-geopolitical-disruption-a-supportive-approach-for-supply-chain-leaders
ABOUT LET GO & LEAD
Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.
Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.
ABOUT GAGEN MACDONALD
At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future.
We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.
Full episodes also available on:
Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525
Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A
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Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.
#LeadershipDevelopment #OrganizationalChange #CorporateCulture
Information
- Show
- FrequencyUpdated Biweekly
- PublishedApril 29, 2026 at 1:44 PM UTC
- Length39 min
- RatingClean