238 episodes

The #DoorGrowShow is the premier podcast for residential property management entrepreneurs that want to grow their business and life. Jason Hull brings you the best ideas in property management, without the B.S. Hear from the latest vendors, rockstar PMs, and business experts. Join our free community of #DoorGrowHackers at http://DoorGrowClub.com. Learn more about the DoorGrow, the best in property management websites and marketing, at http://DoorGrow.com

#DoorGrowShow - Property Management Growth Jason Hull - Property Management Expert, Marketing Nerd, Entrepreneur Coach

    • Business
    • 4.9 • 43 Ratings

The #DoorGrowShow is the premier podcast for residential property management entrepreneurs that want to grow their business and life. Jason Hull brings you the best ideas in property management, without the B.S. Hear from the latest vendors, rockstar PMs, and business experts. Join our free community of #DoorGrowHackers at http://DoorGrowClub.com. Learn more about the DoorGrow, the best in property management websites and marketing, at http://DoorGrow.com

    Getting Ready for Property Management Events in 2024

    Getting Ready for Property Management Events in 2024

    At this point in the year, it’s still early enough to make some plans to level up your property management business. One of the best ways to learn new strategies is by masterminding with other professionals.
    In this episode, property management growth experts Jason and Sarah Hull talk about the importance of strategic time as a business owner as well as some upcoming events for property management entrepreneurs.
    You’ll Learn [02:06] The concept of your default future
    [06:43] The four reasons for having a business
    [10:26] 2024 events for property managers
    [16:51] Why masterminding matters
    [19:44] The ultimate event for property management entrepreneurs
    Tweetables “If you're working with any business, they should be helping you change your future outcomes.”
    “Worse is still different, but not probably the change we were hoping for.”
    “I never want to be the smartest person in the room. If I am, that means I'm in the wrong room.”
    “They say you're the sum of the five people that you are around the most or something like that, but I think your business will be the sum of the five property managers are the most connected to.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Jason: They say you're the sum of the five people that you are around the most or something like that, but I think your business will be the sum of the five property managers are the most connected to and to be connected in our mastermind to other mastermind members 
    [00:00:13] Welcome DoorGrowers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you are open to doing things a bit differently, then you are a DoorGrower. DoorGrower property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many real estate think you're crazy for doing it you think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow we are on a mission to transform property management business owners and their businesses.
    [00:00:53] We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We're your hosts, property management growth experts, Jason Hull and Sarah Hull, the owners of DoorGrow. Now let's get into the show. All right.
    [00:01:11] So before this show, we were talking about what we should be talking about in today's episode. So what are we going to talk about today? 
    [00:01:18] Sarah: We will talk about getting ready for your 2024 and prepping, getting your schedule ready for some events that we've got coming up.
    [00:01:27] Jason: Okay. It is January 26. January 2nd. Sorry. I don't know why I said that January 2nd. What's wrong with you? I don't know. I don't know. I think I saw the clock. All right, so it's January 2nd The new year has just started. This episode will probably come out on the main podcast a little bit later, but we wanted to kick things off for the new year.
    [00:01:49] Make sure that everybody gets in momentum. I think 2024 is going to be a wild year. Every election year is. It's going to be interesting. So let's talk about your property management business, how you can get more of what you want and grow. So let's talk about some of the stuff coming up. All right. Where should we start?
    [00:02:06] Sarah: Let's first start about talking about what did your 2023 look like? Was it what you wanted it to look like? Was it maybe a little different where there's some curve balls that came at you in the middle of the year and threw the whole plan that you had off balance and if so, what

    • 28 min
    Navigating New IRS Regulations & Mastering Year-End Tax Savings

    Navigating New IRS Regulations & Mastering Year-End Tax Savings

    Tax season is upon us. Every property management business owner knows the struggle of trying to navigate IRS regulations each year and find the best outcome.
    In this episode, property management growth experts Jason and Sarah Hull sit down with Mo Hussein with Balanced Asset Solutions.
    You’ll Learn [02:05] Talking tax code and regulations
    [10:02] Why you need an accounting tool/software
    [18:38] Reducing your tax liability
    [23:21] Writing off education costs
    [26:24] A few more tips for the road
    Tweetables “The experts are worth a lot more to me than software.”
    “You're going to pay for everything in business, whether it's going to be in time or in cash.”
    “If a handyman shows up with only a multi tool instead of a toolbox to do a job, the property manager is probably not going to call that guy back.”
    “There's certainly a wrong way to do taxes, but there isn't a right way or one way to submit your taxes.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Mo: I think what's most important is having a single source of accounting truth I think that's probably what one of the biggest things that a lot of businesses struggle with, especially when it comes to tax season. 
    [00:00:10] Jason: Welcome doorGrowers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing a business and life, and you're open to doing things a bit differently, then you are a DoorGrower. DoorGrower property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not, because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners, and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts property management, growth experts, Jason Hall and Sarah Hall, the owners of DoorGrow. Now let's get into the show. All right. 
    [00:01:08] And today we have Mo Hussain back on the show. What's up Mo?
    [00:01:12] Mo: Hey, doing well. Pleasure to be here. 
    [00:01:15] Jason: So we're going to be chatting a bit about tax strategies today. Yes. All right, cool. So let's dig into this. This is something that is near and dear to Sarah's heart, which is super weird. 
    [00:01:25] Sarah: I hate paying taxes. Fun fact, I don't want to give more of my money away if I don't have to.
    [00:01:31] Jason: I know if I see something on Instagram about a tax strategy, I should just send it to her and she'll find it interesting. Like she just gets into this stuff. So Mo, what do you got for us today? 
    [00:01:42] Mo: Yeah. Sarah, you are definitely probably the first person I've come across that has actually made a comment that you actually love going through this entire process.
    [00:01:50] Taxes is one of those things that, there's a saying, there's two things guaranteed in life, death and taxes. 
    [00:01:55] Jason: And I'm trying to avoid both. So how do we avoid some of the tax? 
    [00:01:59] Mo: I don't know if we can help with the death part. Maybe over time. 
    [00:02:01] Jason: We'll probably all be somewhat avoid some of the death maybe.
    [00:02:05] Mo: Unfortunately, the tax code is very thick. It's honestly created an entire industry of professionals like myself and other CPA firms that are specifically just dedicated to decoding it and maximizing savings with our clients and with taxpayers in general, there's, there's a litany of information that's on the IRS website.
    [00:02:22] It

    • 31 min
    From a Cargo Van to Two Iconic National Brands Serving Property Managers and Residents

    From a Cargo Van to Two Iconic National Brands Serving Property Managers and Residents

    Savvy property management entrepreneurs are always on the lookout for new ways to expand their services and better serve their clients and residents.
    In this episode, property management growth experts Jason and Sarah Hull chat with Nick Friedman, founder of College Hunks Hauling Junk and Trash Butler.
    You’ll Learn [02:08] Becoming an entrepreneur
    [09:14] Daily trash removal for multifamily communities
    [16:45] A butler service for trash? How does it work?
    [19:47] Vetting team members
    [27:50] Junk removal services for property managers
    Tweetables “Property managers are that front-line resource for all things community.”
    “We've got to have urgency of effort, patience for the results.”
    “Culture drives behavior. Behavior drives results.”
    “Execution is a differentiator if you can out-execute everybody else.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Nick: I have come to realize, because we're in a blue collar industry ourselves, moving furniture and picking up trash at residents' doorsteps. Execution is a differentiator if you can out execute everybody else. 
    [00:00:14] Jason: All right. Welcome DoorGrowers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing a business and life, and you're open to doing things a bit differently then you are a DoorGrower. DoorGrower property managers, love the opportunities, daily variety, unique challenges and freedom that property management brings.
    [00:00:39] Many in real estate think you're crazy for doing it. You think they're crazy for not, because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses.
    [00:00:56] We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We're your hosts, property management growth experts, Jason Hull, the founder and CEO of DoorGrow and Sarah Hull, the co owner and COO of DoorGrow.
    [00:01:12] Now let's get into the show. All right. And our guest today is Nick Friedman. Did I say your name right? 
    [00:01:20] You got it right. 
    [00:01:21] Cool. And Nick has two different businesses. And why don't you introduce the two businesses and then I'd love to get into your background of how you got into entrepreneurship.
    [00:01:30] Nick: Absolutely. So two businesses that are relevant to property management, one is a doorstep amenity for apartment complexes called Trash Butler. It helps increase revenue and net operating income for the communities while also providing an amenity for the residents and that kind of incubated out of our first company that we launched, which is a company called College Hunks Hauling Junk and Moving. I'm a little more widely known for that business that I started back in college. It's a moving and bulk removal service that now has over 300 franchises across the U.S. So it's been a fun journey and a very entrepreneurial journey to say the least.
    [00:02:08] Jason: Awesome. So Nick, when did you first realize you were an entrepreneur that you were a little bit weird? 
    [00:02:13] Nick: I would have to say in retrospect, it was all the way into my early days of childhood. My sister had a lemonade stand in front of our house. She wanted to charge 25 cents for lemonade. I went out and started a competing lemonade next to hers and I wanted to charge a dollar for my lemonade because I thought my lemonade was better and I think we probably sold the same amount of cups, but I made four times the amount of money than she did because I was charging a dollar then she was charging 25 c

    • 33 min
    Small Business, Big Impressions: Mastering Customer Service for a Professional Edge

    Small Business, Big Impressions: Mastering Customer Service for a Professional Edge

    If you’re a property manager, you know that property management is a tough and demanding industry at times. Property managers often feel pressure to make owners and tenants happy. 
    In today’s episode, property management growth expert Jason Hull sits down with Logan from Virtually Incredible to talk about how property management entrepreneurs can improve their company’s customer service.
    You’ll Learn [03:41] Making big impressions as a small business
    [10:39] Does every other property manager suck? 
    [18:52] Things you can do to improve your customer service
    [25:59] The importance of process documentation
    [32:46] Importance of culture when hiring remotely
    Tweetables “If you are letting yourself get bogged down on the stuff that you can delegate and the stuff that doesn't need your immediate attention, you're going to be limited on the big impact stuff that really deserves your attention.”
    “If you avoid investing cash, then you're going to have to invest more time and effort.”
    “Phone calls are probably the biggest source of interruptions and the biggest source of staffing expense in a property management company.”
    “Automation shakes hands with customer service.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Jason: Phone calls are probably the biggest source of interruptions and the biggest source of staffing expense in a property management company. And we've been able to cut some of our clients staffing costs in half just by convincing them to not do phone calls 
    [00:00:17] All right. Welcome DoorGrowers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you are open to doing things a bit differently then you are a DoorGrower, DoorGrower property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings.
    [00:00:42] Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income at DoorGrow. We are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show.
    [00:01:19] And I'm hanging out today with Logan Breen of Virtually Incredible. What's up, Logan? 
    [00:01:25] Logan: What's going on, man. Thanks for having me. It's good to have you. 
    [00:01:28] Jason: So in our topic today, we're going to be chatting about small business, big impressions: mastering customer service for a professional edge. So before we get into that, Logan, why don't you give people a little bit of background on yourself? How did you get into property management? And give us some backstory. 
    [00:01:51] Logan: Okay. I'm third generation in property management myself. A lot of people might know my dad, Todd Breen. He is a pioneer in outsourcing and the property management industry. And I'm sitting today. I usually work from my home office, but I wanted to make sure I had a nice, bright background for our podcast today. So I'm sitting in our property management office here in South Florida. And I grew up with my dad being a one man show and running a small business without a lot of the automation and tools and outsourcing that has come with technology. And I can recall as a kid cleaning this same office with my sister. If we wanted to use the family company vehicle, part of our chores was to make sure all the office was clean

    • 43 min
    Starting Your Year in Property Management off Right with Strategic Planning

    Starting Your Year in Property Management off Right with Strategic Planning

    The property management industry tends to get busier during the Summer months and slow down as the holiday season begins. The colder months are the perfect time for property management entrepreneurs to work on their business instead of in it.
    In this episode, property management growth experts Jason and Sarah Hull discuss how utilizing strategic planning strategies can start your year off right.
    You’ll Learn [01:22] Utilizing the beginning of the year
    [05:11] Making a plan “to escape property management hell”
    [11:12] Strategic time helps you grow the business
    [17:42] Using this time to maintain relationships 
    Tweetables “Strategic time is what actually grows businesses.”
    “As the world cools down, you should heat up.”
    “If you lay the right foundation and you get really prepared during these cooler months, you can have an amazing growth season during this coming summer.”
    “There's nothing in the business that you have to do personally.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Jason: If you lay the right foundation and you get really prepared during these cooler months, you can have an amazing growth season during this coming summer.  
    [00:00:11] Welcome DoorGrowers to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrower.
    [00:00:28] DoorGrower property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income.
    [00:00:47] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We are your hosts, property management, growth experts, Jason Hull, the founder and CEO of DoorGrow and Sarah Hull, the co owner and COO of DoorGrow. Now let's get into the show. 
    [00:01:15] All right. So we were talking beforehand, "what should we talk about on today's podcast episode?" And what did we decide? 
    [00:01:22] Sarah: We decided to talk about the beginning of the year. And getting a plan together. 
    [00:01:28] Jason: Okay. So I've noticed over time doing this for over a decade, helping and supporting property managers, that property management ebbs and flows. It obviously heats up in the summer. You can even see this on Google trends. It's funny. If you look at the history for property management as a keyword, every summer it spikes, and then it cools down in the winter, right? In search volume, even though it hasn't grown really over the last decade.
    [00:01:54] And so what tends to happen is property managers, business owners, they get really busy during the summer, things heat up, things feel a little bit crazy, and then it cools down, and things get quiet, a little bit quiet. And what I've noticed is then the business owners start focusing on their business.
    [00:02:11] Then what happens is some holidays come, they've got Thanksgiving, they've got Christmas, and they start to get a little stir crazy... new years. And what I find is when business owners have idle time on their hands... what do you think they start doing? They start working on their businesses, right? 
    [00:02:31] All of you crazy entrepreneurs. That's what you start doing. You're like, "I'm going to entrepreneur some more." So you start working on your business even more. And so this is the time, this is the s

    • 21 min
    How to Compensate a Property Management Team

    How to Compensate a Property Management Team

    One of the biggest questions we get from property management business owners once they start building out their team is “How do I compensate and recognize my team members?”
    In this episode, property management growth experts Jason and Sarah Hull discuss the different kinds of compensation structures for different personality types and roles on your team.
    You’ll Learn [02:15] The difference between you and your team
    [07:56] The problem with giving out percentages
    [12:13] How to set up commission structures
    [21:23] Recognizing your team effectively
    [25:44] Giving out raises and job titles
    Tweetables “Business is a more effective vehicle than even a charity at creating lasting and impactful change.”
    “When you dangle the carrot in front of a great salesperson, they will jump off a freaking cliff to get it.”
    “Your discomfort in giving somebody a raise should be equal to their discomfort in asking for it.”
    “Recognition costs nothing.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Jason: They need to be invested in like committed to helping you grow this business and helping you move it forward, otherwise they are just dead weight and you're creating a bigger and bigger monster of dead weight as the business grows. 
    [00:00:14] Welcome DoorGrowers to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrower.
    [00:00:31] DoorGrower property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management, business owners. And their businesses, we want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. We are your hosts, property management, growth experts, Jason Hull and Sarah Hull, owners of DoorGrow.
    [00:01:11] That good? Now let's get into the show. All right. We were trying to change the intro right before we did it. And sometimes she's not on it. Sometimes she is. She's mostly on it now. So. Anyway, here we are. So our topic today, I'm getting a lot of questions, a lot of questions, and this has been going on for a long time, but we're getting a lot of questions about compensation.
    [00:01:37] This just keeps coming up and we see a lot of mistakes when it comes to compensation. So the challenge with compensation is that entrepreneurs think differently than most people that they are paying, and so they make mistakes in how they compensate people because they think it's going to help them get more of what they want and they actually create the opposite.
    [00:02:00] And so I want you to pay close attention to this today. If you watch this you should not ever ask if you should be giving out a commission or percent sign to somebody or whatever So let's talk about a couple of things here. So where should we start? 
    [00:02:15] Sarah: Well, I think the best place to start is probably from just for background.
    [00:02:20] What is the difference between someone who has a sales mindset or entrepreneurial mindset versus someone that may not. 
    [00:02:30] Jason: Cool. Let's talk about that. The two types of team members that you're going to have. There's two types of people on the planet, those that like money and those that don't. And I know you're thinking, "man, no, everybody likes money."
    [00:02:42] And you'd be surprised. And so if you

    • 33 min

Customer Reviews

4.9 out of 5
43 Ratings

43 Ratings

Steph_SD ,

Must listen

I’ve been searching for the perfect PM show and I’ve finally found it

jjjjclifford ,

Poor content

Poor content just like Door Grow. This guy won’t even go to conventions within the industry because he has too many former clients he screwed over. Complete waste, do yourself a favor and find a better coach to grow your PM business. I find that coaches that have actually operated a PM company have a much better success rate than charlatans who have never been a property manager let alone a broker/owner like this one.

tommye w-c ,

Great

Fantastic content in every episode.

Top Podcasts In Business

NerdWallet Personal Finance
Ramsey Network
Money News Network
Dan Fleyshman
Hala Taha | YAP Media Network
Her First $100K

You Might Also Like

Jordan Muela
Matthew Whitaker and Spencer Sutton
NARPM
Second Nature
Brad Larsen
PM Build