132 episodes

The #DoorGrowShow is the premier podcast for residential property management entrepreneurs that want to grow their business and life. Jason Hull brings you the best ideas in property management, without the B.S. Hear from the latest vendors, rockstar PMs, and business experts. Join our free community of #DoorGrowHackers at http://DoorGrowClub.com. Learn more about the DoorGrow, the best in property management websites and marketing, at http://DoorGrow.com

#DoorGrowShow - Property Management Growth Jason Hull - Property Management Expert, Marketing Nerd, Entrepreneur Coach

    • Business
    • 4.9, 39 Ratings

The #DoorGrowShow is the premier podcast for residential property management entrepreneurs that want to grow their business and life. Jason Hull brings you the best ideas in property management, without the B.S. Hear from the latest vendors, rockstar PMs, and business experts. Join our free community of #DoorGrowHackers at http://DoorGrowClub.com. Learn more about the DoorGrow, the best in property management websites and marketing, at http://DoorGrow.com

    DGS 132: The Cashflow and Chaos of Managing Student Rental Properties with Peter Tverdov

    DGS 132: The Cashflow and Chaos of Managing Student Rental Properties with Peter Tverdov

    It’s that time of year as college students start or return to school. They may think they know it all, but really know nothing. How many students does it take to change a lightbulb or turn the heat on? It’s time to grow up in the real world!
    Today’s guest is Peter Tverdov of Tverdov Housing. Although student rentals are management intensive, Peter actually enjoys dealing with students. It’s prepared him to take on other types of tenants to diversify and grow his business. 
    You’ll Learn... [02:18] Rutgers University: Becoming a landlord in New Brunswick and loving it.
    [02:53] Student Housing Side Hustle: Accumulate more and manage them for others.
    [03:24] Hindsight is 20/20 in 2020: Bad timing to start business and quit day job to grow.
    [04:41] Decision to deal with students and student housing led to diverse tenant groups.
    [06:15] Peter’s Portfolio: 65-70% student rentals, 15-20% low-income families, 5-10% middle-class/workforce housing.
    [08:10] Onboarding Students: Educate and set expectations to limit excuses later on.
    [11:00] Happy Tenant, Happy Owner: Second largest lead generator is tenant referrals.
    [12:57] Broken Windows Theory: Dumpy/dilapidated areas attract crime and trouble.
    [13:45] Tverdov Renovation Consultants: Improve properties to attract better tenants.
    [14:47] Avoid or Acquired Taste? Riches are in the niches as a student rentals landlord.
    [16:33] Other Options? Rules/laws for room rentals, individual leases, boarding houses.
    [20:55] Responsibility: How to be landlords and hold each other accountable.
    [23:35] What’s next for Tverdov Housing? Track KPIs, achieve goals, and grow doors.
    Tweetables Landlord Business: Slowly and discreetly acquire more properties, get your hands dirty, and deal with people.
    “In business, it’s good to diversify.”
    “Managing student rentals, it really gets you battle-tested for managing other tenants.”
    “We’re not for everybody. We’re fair, but firm.”
    Resources Tverdov Housing
    Tverdov Housing on Instagram
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    Transcript Jason: Welcome, DoorGrow Hackers, to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker.
    DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you’re crazy for doing it, you think they’re crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income.
    At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. I’m your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let’s get into the show.
    All right, today's guests, I'm hanging out with Pete. I’m going to see if I can say your last name right, Tverdov. And I'm going to unmute you so you can actually respond to that. Did I say it right?
    Pete: That was awesome. Pete Tverdov of Tverdov Housing. Pete, before we get into the topic, I want to introduce you, have you introduce yourself a little bit, but we’re going to be talking about student rental properties and the title is The Cash flow and Chaos of managing student rental properties. That sounds kind of fun. Let's get into the cash flow and chaos after we hear a little bit about your background, how did you get into this, and tell everybody who's listening about Pete.
    Pete: Sure. Happy to be on t

    • 29 min
    DGS 131: Property Management Growth Strategies After COVID-19 with Mark and Anne Lackey

    DGS 131: Property Management Growth Strategies After COVID-19 with Mark and Anne Lackey

    As some freedom returns to society following COVID-19, don’t miss out on potential opportunities to implement property management growth strategies.
    Today’s guests are Mark and Anne Lackey from HireSmart Virtual Assistants (VAs). Mark and Anne are broker-owners that manage almost 200 doors in Atlanta.
    You’ll Learn... [03:47] Trends: Property management pivots and changes during economic downturns.
    [07:10] Hire Virtually: Save money, get better employees, and increase productivity.
    [08:22] Wake Up: Don’t resist remote work; realize office space may be unnecessary.
    [11:14] DIY vs. Professionally Managed: Ramp up sales/funnels to serve customers.
    [15:26] Problems are always opportunities to grow business by offering solutions.
    [21:11] Customer Service: Don’t disconnect. Focus/follow up for retention/satisfaction.
    [27:02] Professionalism: Set expectations. Don’t badmouth landlords via vendors.
    [28:29] BDM: Do you need a business development manager?
    [31:33] Time, Energy, and Effort: Resources required to rent properties to tenants.
    {32:28] Referrals grow businesses. No referrals represents customer care problem.
    [35:29] Gamechanger: Save time and money to get things done or do more yourself?.
    [38:30] Wrong Person, Role, Tool, Time, and Money: Hire based on owner’s needs.
    [40:57] Off-the-Shelf vs. Customization: How to hire and build teams takes time.
    [46:50] Remote Challenges: Communication, operations, and management problems.
    [48:22] Key Performance Indicators (KPIs): Get work done based on expectations.
    [50:15] Think, Invest, HireSmart: Know avatar to grow property management business.
    Tweetables Opportunities are available to make sales and buy, manage, and invest in more properties.
    You don’t have to have your employees in an office. You don’t even have to have an office anymore.
    Property managers are immune to guilt and the heroes of the rental industry.
    Referrals grow businesses. No referrals represent customer care problems.
    Resources HireSmart Virtual Assistants (VAs)
    DGS 69: HireSmart Virtual Assistants with Anne Lackey
    NARPM
    Lehman Brothers
    Airbnb
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    Transcript Jason: Welcome, DoorGrow Hackers, to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker.
    DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you’re crazy for doing it, you think they’re crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income.
    At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. I’m your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let’s get into the show.
    My guests today are Mark and Anne Lackey from HireSmart. Welcome you two.
    Anne: Hey, good to see you. It's been a while.
    Mark: Hey, it's good to see you.
    Jason: It's good to have you back. I noticed you're displaying that beautiful logo in the background.
    Mark: Isn't that wonderful?
    Anne: Yes, that is of course a DoorGrow special. They helped us with that on our website.
    Mark: The logo, the renaming, all of that was a DoorGrow impression that was right for us and is great for our clients.
    Jason: Yeah, I like it. Cool. We're going to be talking about property management growth strategies after COVID-19. This

    • 56 min
    DGS 130: Productivity While Working From Home with Thanh Pham

    DGS 130: Productivity While Working From Home with Thanh Pham

    What can you do to be more productive, efficient, effective, and get stuff done while working from home during the COVID-19 crisis? No matter how much work you do or get done, there’s always more to do.
    Today’s guest is Thanh Pham from Asian Efficiency, which has helped more than 15,000 clients worldwide. Also, Thanh hosts a growing and flourishing podcast called, The Productivity Show.
    You’ll Learn... [01:53] Asian Efficiency: Positive stereotype and memorable name for company.
    [02:55] Thanh turns hobby of documenting productivity processes into a business.
    [03:47] Groundhog Day: Businesses operating from home lose time and progress.
    [05:06] Work/Life Balance: Nothing going on, no way to work, long days, and no variety.
    [06:33] Planning: Take it to the next level via different dimensions, contingency options.
    [07:23] Productive vs. Interruptive: Seek clarity to set one goal a day to accomplish.
    [09:10] Sense of Momentum: What you want and why it matters should drive your life.
    [12:15] Structure/Strategy: Create own schedule, design ideal day, and set cutoff time.
    [14:57] Five Whys: Identify root cause and motivation. Money, freedom, flexibility?
    [17:55] Energy vs. Time: Don’t do everything, do what you like and others do the rest.
    [25:44] Ideal Day: Map it out the night before to start the next day right away.
    [27:08] Do’s and Don’ts: Don't eat at your desk; do step away from your office or home.
    [32:05] What keeps you up at night? Entrepreneurs are known for worrying too much.
    [34:40] Chinese Proverb: The palest ink is better than the best memory.
    [35:41] Analog vs. Digital: What’s the difference? Depends on personal preference.
    Tweetables Restore order in your life to gain a sense of relief and energy to help you recover.
    “Whenever we're working from home, one of the most important things is to plan our day. That's such a simple thing that we can do, but most of us kind of skip that process.”
    “Set one goal a day. If you accomplish just one goal a day, no matter how big or small, you had a productive day.”
    “If we don't have energy, if we don't have any of that when we're starting our day, it's just so much more challenging to be productive.”
    Resources Asian Efficiency
    The Productivity Show
    The ONE Thing by Gary Keller
    Oura Ring
    Evernote
    OmniFocus
    Jira
    Mont Blanc Pens
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    DoorGrow Website Score Quiz
    DoorGrow Cold Leads Calculator
    Transcript Jason: Welcome, DoorGrow Hackers, to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker.
    DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you’re crazy for doing it, you think they’re crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income.
    At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I’m your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let’s get into the show.
    I have a special guest with me today. Just down the street in Austin hanging out. This is Thanh Pham. What's up, Thanh?
    Thanh: Hey, Jason. Good to be here. Thanks for having me and I'm super excited to chat with you here today about productivity and anything that we can do to be more productive.
    Jason: All right. Did I say your name

    • 46 min
    DGS 129: Get More Realtor Referrals With Your Own Mobile App

    DGS 129: Get More Realtor Referrals With Your Own Mobile App

    What’s an easier way for realtors to get referrals to property managers? A free mobile tool, rather than just another app on your smartphone.
    Today’s guest is Vitaliy Merkulov from Renter Inc., a company that builds software for realtors and property management businesses to be relevant, knowledgeable, and engaging.
    You’ll Learn... [03:05] What’s next? Building mobile app to generate leads.
    [03:50] #1 Source: Property management businesses grow via referrals.
    [04:57] Purpose and Point of Development: Mobile app gives you more realtor referrals.
    [05:47] Features and Benefits: Realtors request free rent analysis, receive push notifications, provide referrals, and view referral status.
    [08:10] Rent Analysis: Property manager is first to know who’s leased property, what property should lease for, and what the market suggests for time it takes to lease it.
    [11:40] Relationships: Get customers when they’re hot. Provide a tool that gets them there, gets them faster for more chances to turn them into leads.
    [14:09] Resource: App also offers latest trends, news, and events in specific areas.
    [15:18] Fear and Future Opportunities: Evictions and moratoriums will be lifted, and the real estate/property management industry tends to do well in these situations.
    [17:37] Open Rates: App is opened more than email; provides easy access to people.
    [19:44] Installation and Onboarding: Enable permission to receive push notifications.
    [21:30] Transactional and Global: Two types of notifications.
    [22:45] Status of App: In development phase, planning to be released mid-June 2020, and four beta testers in place.
    Tweetables #1 Source: Property management businesses grow via referrals.
    People shift from buying to renting. People transition to being accidental investors.
    The property management industry may have a season of significant growth.
    To get people to give you referrals, you have to show them value.
    All the features have been defined, they're ready, and they’re in the development phase.
    Resources Renter Inc.
    Info@renterinc.com
    DGS 71: Automate Giving Landlord References with Vitaliy Merkulov of Renter, Inc.
    Propertyware
    AppFolio
    Drip
    RentWerx
    Mynd Property Management
    RentPros
    Real Property Management Preferred
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    DoorGrow Website Score Quiz
    DoorGrow Cold Leads Calculator
    Transcript Jason: Welcome, DoorGrow Hackers, to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker.
    DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you’re crazy for doing it, you think they’re crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income.
    At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I’m your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let’s get into the show.
    My guest today is Vitaliy. Vitaliy, welcome to the show.
    Vitaliy: Thank you.
    Jason: You’ve been on the show before. Your company is Renter, Inc. For those that aren’t familiar with you, why don’t you give us a quick background of you are, and then maybe give us an update on Renter, Inc., and then let’s get into this new thing that you’re here to talk about today, which is how realtors can start getting referrals

    • 31 min
    DGS 128: Navigating the Cash Crunch with Tim Francis

    DGS 128: Navigating the Cash Crunch with Tim Francis

    Are you a business owner who wants to get good at financial decision making and CEO-level accounting? How can you build a runway to opportunities? By navigating mindset, expenses, and cash. 
    Today’s guest is Tim Francis from Great Assistant and Profit Factory. Tim’s training, Know Your Numbers, shows how businesses can deal with cash crunch and cash flow.
    You’ll Learn... [02:48] Free Upcoming Event: Navigate the Cash Crunch.
    [03:20] Entrepreneurs: Like Indiana Jones, running as fast as possible from expenses.
    [06:00] Pre-built Spreadsheet: Adding and subtracting, red boxes and green boxes.
    [06:40] Beyond Profit First: In motion and cutting expenses when DoorGrow sales stop.
    [10:23] 3-Step Method: Navigating mindset, navigating expenses, and navigating cash.
    [11:29] Mistakes of sloth, and mistakes of ambition.
    [12:19] Step 1 - Navigating Mindset: Be good to your body, protect personal and professional relationships, and early action is crucial.
    [22:51] Step 2 - Navigating Expenses: Business's profit margin and bloat factor involves how many dollars to be sold at top line for $1 at bottom line to spend/buy something.
    [30:08] Survive and Thrive: When sales go down, create a situation where you don't have to sell as much. You can meet it at a lower sales level and still get by.
    [31:52] Step 3 - Navigating Cash: The Cash Flow Forecast figures out how much cash can you touch now? There's a big difference between cash and free cash.
    [45:38] Opportunities for Growth: If your business doesn't cash flow, it will fail. Cash flow first, then focus on growth. Cash comes from different places.
    Tweetables Entrepreneurs confuse revenue, sales, top line, or top of the P&L statement with cash.
    There's actually a way to navigate the cash crunch, even if revenue is going down.
    Property management industry has a massive opportunity due to big shift in the market.
    Panic isn't productive. It's important to be urgent, not anxious.
    There's a big difference between cash and free cash.
    Resources Navigate the Cash Crunch with Jason Hull and Timothy Francis
    Tim Francis on LinkedIn
    Great Assistant
    Profit Factory
    Know Your Numbers
    Keith Cunningham
    Verne Harnish
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    DoorGrow Website Score Quiz
    DoorGrow Cold Leads Calculator
    Transcript Jason: Welcome, DoorGrow Hackers, to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker.
    DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you’re crazy for doing it, you think they’re crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income.
    At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I’m your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show.
    I am hanging out here with Tim Francis. Tim, welcome to the show again.
    Tim: Good to see you Jason, again.
    Jason: Tim and I just started trying to do this on Crowdcast the normal platform. It didn't work out. The internet gods were not kind to us for some reason so we're starting it over. I wanted to introduce Tim to this audience again. Tim has been on the show before because he was talking about his company, Great Assistant, a fantastic company. I've hired assistants through it for US based assis

    • 55 min
    DGS 127: Using a Virtual Assistant to Scale Your Property Management Business with MyOutDesk

    DGS 127: Using a Virtual Assistant to Scale Your Property Management Business with MyOutDesk

    The COVID-19 craziness has caused people to stress out and scramble to work remotely. This crisis is pushing everything forward technologically. Why not hire a virtual assistant (VA) to scale your property management business?
    Today’s guest is Daniel Ramsey of MyOutDesk. Daniel is a real estate investor/broker who loves doing deals, and property management is a way to connect with others and create communities. But he also wants time to take a vacation with his family!
    You’ll Learn... [02:52] MyOutDesk: Property managers find talent to inexpensively scale their business.
    [04:05] MLS Porn: Scrolling through new investment properties on the market.
    [05:05] Remote Reality: In 2018, 5% of America worked remotely, now it’s 50%.
    [07:58] Work Culture: Maintain good team, quality interaction, and customer service; and reduce operational/overhead costs.
    [15:00] Steps to Scale: Assess business, compound leverage, develop plan, craft outcome, start interviewing, launch, and training. 
    [25:48] Match Values, Not Personalities: Define who you are as a person and company.
    [33:15] Go Remote Guide: Tips for working remotely with new technology.
    [35:08] Push vs. Pull Leadership: Communicate, don’t micromanage.
    [44:15] MyOutDesk Mission: VAs need to be indispensable and irreplaceable.
    [46:15] Pricing vs. Cash Crunch: Do you need help? Can you afford MyOutDesk? [53:52] Care ROI Concept: Emotion is what creates memories.
    Tweetables I had a need in my own real estate practice. I hired a virtual assistant. I was like, ‘Wow, this works.’
    Leverage is compound interest and entrepreneurs’ biggest swing.
    When I hire somebody, I'm hiring them to grow my revenue. I'm hiring them to save money. I'm hiring them to own an entire process for my business.
    The biggest cure for the economy is businesses and entrepreneurs staying productive.
    Resources MyOutDesk
    Go Remote Guide (text MOD to 31996)
    MLS
    Mark Spain
    Bluefishing by Steve Sims
    Upwork
    OpenPotion
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    DoorGrow Website Score Quiz
    DoorGrow Cold Leads Calculator
    Transcript Jason: Welcome DoorGrow Hackers to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life and you're open to doing things a bit differently, then you are a DoorGrow Hacker.
    DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income.
    At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show.
    Today, we have a really cool guest. He is Daniel Ramsey, over at MyOutDesk. Daniel, welcome to the show.
    Daniel: Thanks for having me, Jason. I'm so glad to be here.
    Jason: Daniel and I were talking a little bit in the green room chatting up a little bit about what's going on. It's a little bit crazy right now, with COVID-19 and Coronavirus, and all this stuff, the real estate market looks scary. We may get into that a little bit in the show, but our topic today is using a virtual assistant to scale your property management business with MyOutDesk. Before we get into that, Daniel, what I want to hear about your background, your entrepreneurial journey and that should lead us right into the inception of MyOutDesk.

    • 57 min

Customer Reviews

4.9 out of 5
39 Ratings

39 Ratings

Clarisse Gomez ,

Awesome Podcast!!!

Jason, host of the #DoorGrowShow - Property Management Growth podcast, highlights all aspects of property management and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

Steph_SD ,

Must listen

I’ve been searching for the perfect PM show and I’ve finally found it

tommye w-c ,

Great

Fantastic content in every episode.

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