251 episodes

The #DoorGrowShow is the premier podcast for residential property management entrepreneurs that want to grow their business and life. Jason Hull brings you the best ideas in property management, without the B.S. Hear from the latest vendors, rockstar PMs, and business experts. Join our free community of #DoorGrowHackers at http://DoorGrowClub.com. Learn more about the DoorGrow, the best in property management websites and marketing, at http://DoorGrow.com

#DoorGrowShow - Property Management Growth Jason Hull - Property Management Expert, Marketing Nerd, Entrepreneur Coach

    • Business
    • 4.9 • 43 Ratings

The #DoorGrowShow is the premier podcast for residential property management entrepreneurs that want to grow their business and life. Jason Hull brings you the best ideas in property management, without the B.S. Hear from the latest vendors, rockstar PMs, and business experts. Join our free community of #DoorGrowHackers at http://DoorGrowClub.com. Learn more about the DoorGrow, the best in property management websites and marketing, at http://DoorGrow.com

    How to Connect With Agents and Investors to Get More Deals

    How to Connect With Agents and Investors to Get More Deals

    As a property manager, you are likely always looking for better ways to connect with real estate agents and investors to get more deals. 
    In today’s episode of the #DoorGrowShow, property management growth expert, Jason Hull sits down with DoorGrow client Galo Naranjo to talk about DoorGrow’s ROI Calculator tool and how it helps you talk to investors and agents.
    You’ll Learn [06:46] What is the ROI Calculator?
    [14:11] The power of being able to see the outcome
    [25:35] How does this benefit realtors?
    [30:31] Benefits to using this tool
    [35:44] Other ways to use the calculator for growth
    Tweetables “Sales take place at the speed of trust.”
    “People only can trust you if they know that you have their best interests at heart.”
    “You should be an advisor to investors. This is really where you set yourself head and shoulders above the competition.”
    “If you want to target investors, go where investors hang out.” 
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Galo: I think paying for the calculator, I get 10x the rate of return on what I'm paying monthly to use the calculator. It's a no brainer for me to use it because 10 minutes of my time is worth however many deals I'm getting out of it. So it's great. 
    [00:00:16] Jason: All right. Welcome DoorGrow Property Managers to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you are open to doing things a bit differently, then you are a DoorGrow property manager.
    [00:00:36] DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not, because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income.
    [00:00:54] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow.
    [00:01:12] Now let's get into the show. 
    [00:01:15] And today I'm hanging out with one of our clients, Galo Naranjo. Did I say your last name? Right? 
    [00:01:21] You got it right. 
    [00:01:22] All right. Awesome. And what's the name of your property management business? 
    [00:01:25] Galo: A property management business is Assurance Property Management. We're here in Columbia, South Carolina.
    [00:01:30] Jason: So Galo appreciate you coming on the show. So you're doing some really cool things with the ROI calculator that we've built out for clients. And we wanted to showcase that. But before we get into that, why don't you give everyone a little bit of background? How did you get into real estate property management?
    [00:01:48] How did all this start for you? 
    [00:01:50] Galo: Absolutely. So I was in the military. Actually, I just retired about four years ago And as I was in the process of retiring from the military, my background is in finance. I was a finance office, so I have a great affinity for numbers. I like numbers I managed large budgets when I was a resource manager in the army as an officer. And I had one of the folks that was my neighbor, who was a major guard.
    [00:02:11] We used to ride almost 45 minutes to work. And he was in the process of moving to Tennessee. And he was like, " I think I really want to rent my property. Do you think you can help me out? Just, keeping an eye on it, and I give you a hundred dollars a month?" And I said, "sure, that doesn't seem like a bad

    • 48 min
    Importance of Relaxation as a Property Manager

    Importance of Relaxation as a Property Manager

    As a property management entrepreneur, you know how stressful day-to-day work and life can get. Over the years, we’ve noticed that property managers often neglect their own health until they burn out…
    In today’s episode, property management growth experts Jason and Sarah Hull chat about the importance of taking breaks and relaxing periodically as a property management business owner.
    You’ll Learn [01:36] You’re stressed out! Now what?
    [07:44] If you’re burnt out, you aren’t effective
    [15:32] Why you need to take a vacation ASAP
    [17:37] Take a break… or else
    Tweetables “Just because you're working more or working harder does not mean you're productive or you're effective.”
    “The thing that will give you more productivity is to stop and take a break.”
    “Cars have both the gas and the brake. You need to realize that in your business, there's a time for gas and there's a time for the brake.”
    “If a vacation seems crazy to you, schedule one.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Sarah: If a vacation seems crazy to you, schedule one. That's exactly when you need one. When you go, "I just don't think there's any chance that I could be taken away from the business. Like everything is on me and there's no possible way that I can do it."
    [00:00:15] That is exactly when you need to do it.
    [00:00:18] Do it. Book it. You have to. Otherwise this is your life forever. 
    [00:00:23] Jason: Welcome DoorGrow property managers to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you are open to doing things a bit differently, then you are a DoorGrow property manager. DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income.
    [00:01:04] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, and expand the market and help the best property management entrepreneurs win. We're your hosts, property management growth experts, Jason and Sarah Hull, the owners of DoorGrow.
    [00:01:25] And now let's get into the show. All right. So today's topic Is what? 
    [00:01:30] Sarah: Relaxation. 
    [00:01:31] Jason: Relaxation.
    [00:01:33] Sarah: Yay. You know that thing that you guys never do? 
    [00:01:36] Jason: So, property management can be a little bit stressful. I've talked to thousands of property managers and this is a common theme. It can be a bit stressful.
    [00:01:44] And I can't tell you how many I've talked to that said they haven't taken a vacation in like years. They're not taking breaks. They're not taking time for themselves, like things like this. And so I think it's important to recognize that just because you're working more or working harder does not mean you're productive or you're effective.
    [00:02:05] And so it's important to make sure that you are taking breaks. So I think I shared on an episode recently at a client that I was coaching. And we had him do a time study, which is one of our tools we use to help clients figure out stuff. And he realized it was taking him like an hour to do things after three o'clock that took him 10 minutes to do in the morning.
    [00:02:26] And so that's a clue to take. a break that we need to take breaks. Yesterday I was working on some tasks and I was getting a lot of stuff done, but then I eventually hit a wall where I was trying to work on something and it j

    • 23 min
    Every Property Management Entrepreneur Needs an Assistant

    Every Property Management Entrepreneur Needs an Assistant

    Property management business owner, do you have an assistant? We’ve talked before about how important it is to build a team around you and get support as an entrepreneur.
    In today’s episode of the #DoorGrowShow, property management growth experts, Jason and Sarah Hull discuss why property management entrepreneurs need to hire an assistant for themselves.
    You’ll Learn [01:14] The Most Important Hire in Your PM Business
    [02:41] How to Get a Really Good Assistant
    [04:57] Two Types of Team Members
    [06:42] When Should I Get an Assistant?
    [08:17] Benefits of Having an Assistant
    Tweetables “I think the very first person that somebody should hire. is an assistant.”
    “If you continue to build the team around the business, you will end up more and more miserable instead of helping yourself more and more, which actually makes you a lot more money.”
    “Nobody's good at being two or three different types of people.”
    “I've seen business owners have team members that they've gotten assistants for and they don't have an assistant for themselves.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Jason: I've seen business owners have team members that they've gotten assistants for and they don't have an assistant for themselves.
    [00:00:07] That always just drives me crazy because it's so obvious that there's a problem there. 
    [00:00:13] Jason: Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow property manager. DoorGrow property managers, love the opportunities, daily variety, unique challenges, and freedom that property management brings.
    [00:00:40] Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We're your hosts, property management growth experts, Jason and Sarah Hull. And let's get into the show. All right. 
    [00:01:13] So today we're going to be talking about assistants, right?
    [00:01:16] Sarah: Yes. Why don't you have help yet? Okay. 
    [00:01:20] Jason: So one of the challenges that we've noticed with our clients and with other property managers is that a lot of times they don't have an assistant for themselves. And so they'll have some team members even, but they won't have an assistant that supports them.
    [00:01:36] And I think this is a common trap entrepreneurs fall into. I think the very first person that somebody should hire. is an assistant. You start getting yourself some help instead of just helping the business. And if you continue to build the team around the business, you will end up more and more miserable instead of helping yourself more and more, which actually makes you a lot more money.
    [00:01:58] That's like everything in a nutshell. 
    [00:02:00] Sarah: There you go. We're done. There we go. We can wrap up. Have a great day. So get an assistant. 
    [00:02:03] Jason: Goodbye. Alright. 
    [00:02:04] Sarah: Madi will edit this one and she'll be like, "oh wow, that was so fast." 
    [00:02:07] Jason: "Wow, that was the shortest one ever." Kidding! So let's talk about this. I have an assistant.
    [00:02:12] Giselle's sort of your assistant. I think. Somewhat. Operationally? No, you don't think so? Okay. All right. 
    [00:02:18] Sarah: She's really good at really anything because

    • 14 min
    What is a Property Manager?

    What is a Property Manager?

    Are you a property manager? Do you hire property managers? Can you answer the question: what is a property manager, and what do they do?
    In today’s episode, property management growth experts Jason and Sarah Hull discuss what a property manager is and what they should be doing in a property management business.
    You’ll Learn [01:14] Million-dollar question: What does a property manager do?
    [06:25] Siloing information to protect your business
    [10:26] Hiring specialists instead of people who can “do it all”
    [12:20] What should a property manager's role be?
    [16:31] Property managers as client success experts
    Tweetables “There's a lot of confusion as to the definition of a property manager in the property management industry.”
    “When your company grows, what we're going to hopefully have you do is shift into specialists, so that you won't have a property manager that just does everything.”
    “Effectively cloning yourself or duplicating yourself in the business usually means getting 10 people, not one.”
    “It's not hard to be exceptional in property management.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Jason: Business owners, we need to stop trying to find people that can do everything. We need to find people that are really good specialists. 
    [00:00:08] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives. And you are interested in growing in business and life. And you're open to doing things a bit differently, then you are a DoorGrow property manager.
    [00:00:28] DoorGrow Property Managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses.
    [00:00:56] We want to transform the industry, eliminate the B. S. build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts, property management, growth experts, Jason and Sarah Hull, the owners of DoorGrow. Now let's get into the show. 
    [00:01:13] All right. So one of the things that's come up, we just did a DoorGrow boardroom event.
    [00:01:18] And one of our clients that was there was like, "I need to hire a property manager." And we're like, "okay." And what we noticed in talking there and going deeper and digging in deeper is that there's a lot of confusion as to the definition of a property manager in the property management industry.
    [00:01:37] Sarah: Yeah, it's like a catch all. 
    [00:01:39] Jason: So the challenge is it can mean just about anything. 
    [00:01:42] Sarah: Yeah. The definition of property manager is: "do anything and everything that the company needs." 
    [00:01:49] Jason: And so I've noticed this for a while. we've had a lot of clients and they'll say, "Oh, I need another property manager," or "I need to hire a property manager."
    [00:01:56] "I need to get a property manager." And it always means something different. So like some people think a property manager does everything, and this is the portfolio style property manager. They're like, "they need to go get business." And so they're a BDM, they need to handle and do some of the bookkeeping accounting stuff.
    [00:02:17] They need to do maintenance coordination. They need to do the leasing. So they're trying to find somebody that's basically an entrepreneur. They can do everything that's probably going to run away and steal half their business. Right. Which happens. It's happened quite a bit.

    • 21 min
    Property Management BDM Bootcamp

    Property Management BDM Bootcamp

    If you are a property management entrepreneur, you have likely been your own salesperson or BDM at some point. Eventually, every property management business owner will need to hire a salesperson and develop different growth engines.
    In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull talk about their BDM Bootcamp event
    You’ll Learn [01:52] What is a BDM?
    [03:00] Get your BDM Ready for BDM Bootcamp
    [08:42] You Need a Sales Pipeline!
    [14:26] Benefits of In-Person Events
    Tweetables “It's not the growth strategy that's the problem. It's that there's multiple stages in a pipeline for each growth engine, and you are not identifying the leaks that exist in this pipeline.”
    “Your pipeline will literally never ever work if you don't even have one.”
    “If you're not working the pipeline and you don't know the different stages of a pipeline, you’re just guessing, and you’re just hoping.”
    “You need to get to the real pain and related that you need to get to the real pleasure, like what they really want. Nobody really wants property management”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Jason: It's not the growth strategy that's the problem. It's that there's multiple stages in a pipeline for each growth engine and you are not identifying the leaks that exist in this pipeline or you're tolerating drop off at one of these stages. 
    [00:00:17] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing a business and life. And you're open to doing things a bit differently, then you are a DoorGrow property manager.
    [00:00:36] DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts, Jason and Sarah Hull.
    [00:01:15] Now let's get into the show. All right. So today we're going to be talking about BDMs. 
    [00:01:24] Sarah: Yeah. 
    [00:01:26] Jason: In honor of this event that we have coming up, which is. Going to be super cool. I don't know that there's been anything like this. That's been as cool as this that's existed in the property management space, maybe ever.
    [00:01:39] There's a lot of people that talk about BDMs, but there's very few that are actually getting BDMs to get great results. And we're going to be hosting a BDM bootcamp. And so Before we go any further, every time I start talking about BDMs, as if everybody knows what it is. I just talked to a guy with, I think, 800 doors the other day.
    [00:02:00] He's like, "what's a BDM?" I was like, man, okay, I need to make sure I explained this. BDMs are business development managers. Sometimes they're called BDs, business developers and they're salespeople for property management. That's what people will call them, right? Business development can happen in any industry.
    [00:02:18] But the reason we use the phrase BDM in property management is because property management is closely connected to real estate. And whenever you mentioned sales, people get it confused with real estate brokerage sales type of stuff. And that's why. Now everybody knows what a BDM is, and we're going to be talking a little bit about that today.
    [00:02:37] Sarah: Okay. 
    [00:02:38] Jason

    • 20 min
    Scaling Property Management Starts with Maintenance

    Scaling Property Management Starts with Maintenance

    If you are a property management entrepreneur who is always looking to grow and scale your business, you are open to new ways to automate processes in your business.
    In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Tom and Diego from Calvary to talk about new maintenance coordination and manager trainings to scale property management maintenance.
    You’ll Learn [01:28] Property management maintenance bootcamp and trainings
    [06:07] How to manage a maintenance team
    [08:12] Trainings for a maintenance coordinator
    [12:04] Making sure things don’t fall behind
    [15:51] Maintenance teams at no cost
    Tweetables “The more involved you can make the material with all those different elements, the better the results are going to be for everybody.”
    “It's about preserving the property, but it's also about tenant satisfaction, of course, owner satisfaction, and then building a strong relationship with vendors.”
    “What you say and how you say it matters.”
    “When you get overwhelmed, especially during high season, it's very easy to let things fall through the cracks.”
    Resources DoorGrow and Scale Mastermind
    DoorGrow Academy
    DoorGrow on YouTube
    DoorGrowClub
    DoorGrowLive
    TalkRoute Referral Link
    Transcript [00:00:00] Tom: Why is maintenance important? Everybody thinks they really know, but it's about preserving the property, but it's also about tenant satisfaction, of course, owner satisfaction, and then building a strong relationship with vendors.  
    [00:00:16] Jason: Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow property manager. DoorGrow property managers love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, are are on a mission a to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win.
    [00:01:10] I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show.
    [00:01:17] All right. So today I'm hanging out with Tom and Diego from Cavalry. Call in the cavalry. 
    [00:01:25] Tom: Yes. Once again. 
    [00:01:26] Jason: Talking about what today? 
    [00:01:28] Tom: Maintenance as always, but I'm super excited, Jason, because we're finally launching our training programs.
    [00:01:36] It's actually our in house training program that we use for our own employees. Our own maintenance coordinators, and we're making it available to the public. So super excited about that. Yeah. And the reason why is because we gotten a lot of requests from people outside of our service areas. We're about 18 months into our business now, so we're not covering the whole of the U S yet. And therefore we found a way to still help those property management companies outside of our service areas. And that's what we're doing. Yeah. 
    [00:02:07] Jason: Awesome. So this training is pretty in depth, I would imagine, right? This is your best stuff. Because this is stuff you want your people to know to represent you and showcase your business. 
    [00:02:19] Correct. 
    [00:02:19] A lot of business owners might not want to do that? Like you're giving away your secret sauce. 
    [00:02:23] Tom: Yeah. So the reason why we're giving it away is, our main mission is to help property management companies.
    [00:02:30] An

    • 19 min

Customer Reviews

4.9 out of 5
43 Ratings

43 Ratings

Steph_SD ,

Must listen

I’ve been searching for the perfect PM show and I’ve finally found it

jjjjclifford ,

Poor content

Poor content just like Door Grow. This guy won’t even go to conventions within the industry because he has too many former clients he screwed over. Complete waste, do yourself a favor and find a better coach to grow your PM business. I find that coaches that have actually operated a PM company have a much better success rate than charlatans who have never been a property manager let alone a broker/owner like this one.

tommye w-c ,

Great

Fantastic content in every episode.

Top Podcasts In Business

Money Rehab with Nicole Lapin
Money News Network
REAL AF with Andy Frisella
Andy Frisella #100to0
The Ramsey Show
Ramsey Network
Habits and Hustle
Jen Cohen and Habit Nest
Planet Money
NPR
Prof G Markets
Vox Media Podcast Network

You Might Also Like

The Profitable Property Management Podcast
Jordan Muela
NARPM Radio
NARPM
Property Management Business
PM Build
Evernest Property Management Show (Formerly 300 to 3,000)
Matthew Whitaker and Spencer Sutton
The Property Management Mastermind Show
Brad Larsen
Triple Win Property Management
Second Nature