Doug Stephen — Artificial Intelligence in Education, Building Emotional Intelligence, The Future of Human Capital Development, Leveraging Technology for Soft Skill Enhancement

Doug Stephen is President of Enterprise Learning CGS and CGS Immersive, with over 25 years at CGS leading global development, sales, and operations. He oversees learning programs that integrate platforms, technologies, and styles to boost employee performance. He also directs channel partner strategies, delivering incremental sales for top IT vendors. Doug helped launch an early SaaS learning platform for Fortune 500 firms and co-developed Teamwork AR™, an augmented reality tool enhancing training and field service.

Doug Stephen
LinkedIn: https://www.linkedin.com/in/doug-stephen/

Flor Laorga
LinkedIn: https://www.linkedin.com/in/flor-laorga/
X: https://x.com/florlaorga
Website: https://aifn.co/flor

AI Frontier Network
Website: https://aifn.co
LinkedIn: https://www.linkedin.com/company/ai-frontier-network/
X: https://x.com/aifn_co
YouTube: https://www.youtube.com/@ai-frontier-network

OUTLINE
00:00 Start
00:24 Meet Doug Stephen: CGS Learning Leader
01:02 Designing Learning That Drives Business Results
01:56 Generative AI for Human Skills Practice
03:41 Why Soft Skills Matter More Than Ever
06:38 Behind Cicero: CGS’s AI Role-Play Platform
12:55 Tracking Human Skill Growth with AI
14:47 Shifting from Structured to Adaptive Learning Models
23:22 Building AI-Supported, People-First Work Cultures
28:27 Doug’s Advice: Stay Curious and Embrace AI