S1E2: How Zapier's support team is the true champion of asynchronous communication Quality Conversations with Klaus

Welcome to Fireside Chats with Klaus and Valentina.

In this episode, we'll talk to Lauren Fearn, the Senior Manager of Global Core Support at Zapier. As a remote company spread across various timezones, the folks at Zapier are true champions of asynchronous communication. Lauren provided us with jam-packed insights on how they make it all work, as well as how they stick to their motto of “keeping support weird”.