14 min

Effective Communications - The Ultimate Guide | Eps. #214 Hospitality Property School

    • Places & Travel

Communicating is something we do every day but effective communication is not a skill we all process. I will share common mistakes made and how we can improve.

Introduction
Communication is something we do automatically- like breathing. We have been talking since we were small; talk to our partners, kids, and friends without giving it a thought.

It might seem easy, but effective communication actually takes quite a bit of skill.

Choosing the right words, listening with our minds instead of just our ears, and getting our message across are skills that we all need to work on.

When at home or with friends, not finding the right words or miscommunication can lead to problems or even arguments.

At work, the results could be much worse.

Unenthusiastic employees, poor productivity, even legal issues can be the result of bad communication skills.

This does not have to be a problem at your property if you incorporate a few changes to your communications practices.


E-mail

Since the end of the last century, many companies have become dependent on e-mail as their primary source of communication with colleagues and outside clients.

Many of us have become so reliant on our computers and e-mail that we've neglected the art of effective communication. E-mail does have its advantages over the old-fashioned "snail mail" letters because they are quick and direct and they do leave a trail of your correspondents, but unfortunately for many, the desire for speed has almost created a whole new language of short sentences and abbreviations.

Have you ever sent off an e-mail with the best intentions only to have that misunderstood at the other end?

An e-mail sent quickly can easily be misinterpreted as a lack of caring, or worse a sign that you're mad.

When speaking to someone face to face, a conversation is more than words itself. It's the tone of voice, facial expressions and body language.

Take body gestures and smiles out of the equation, and recipients can easily get the wrong idea, especially when the sender isn't the most coherent writer.


Continue reading and I will look at some ways you can improve your email communication ...


⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:

https://keystonehospitalitydevelopment.com/ The-Ultimate-Guide-To-Effective-Communications-214

Get Your INNsider Tips
http://keystonehospitalitydevelopment.com/Sign-up-for-INNsider-Tips

Join one of your private groups
https://keystonehospitalitydevelopment.com/private-groups


Say hi on social:

Facebook: https://www.facebook.com/KeystoneHDC

Twitter: https://twitter.com/KeystoneHDC

Linkedin: https://www.linkedin.com/company/keystone-hospitality-development


Listen to The Hospitality Property School PODCAST here:
https://keystonehospitalitydevelopment.com/itunes-podcast

https://www.spreaker.com/keystonehdc


YouTube
https://youtu.be/Uvc45vQH1Nc


A Division of Keystone Hospitality Property...

Communicating is something we do every day but effective communication is not a skill we all process. I will share common mistakes made and how we can improve.

Introduction
Communication is something we do automatically- like breathing. We have been talking since we were small; talk to our partners, kids, and friends without giving it a thought.

It might seem easy, but effective communication actually takes quite a bit of skill.

Choosing the right words, listening with our minds instead of just our ears, and getting our message across are skills that we all need to work on.

When at home or with friends, not finding the right words or miscommunication can lead to problems or even arguments.

At work, the results could be much worse.

Unenthusiastic employees, poor productivity, even legal issues can be the result of bad communication skills.

This does not have to be a problem at your property if you incorporate a few changes to your communications practices.


E-mail

Since the end of the last century, many companies have become dependent on e-mail as their primary source of communication with colleagues and outside clients.

Many of us have become so reliant on our computers and e-mail that we've neglected the art of effective communication. E-mail does have its advantages over the old-fashioned "snail mail" letters because they are quick and direct and they do leave a trail of your correspondents, but unfortunately for many, the desire for speed has almost created a whole new language of short sentences and abbreviations.

Have you ever sent off an e-mail with the best intentions only to have that misunderstood at the other end?

An e-mail sent quickly can easily be misinterpreted as a lack of caring, or worse a sign that you're mad.

When speaking to someone face to face, a conversation is more than words itself. It's the tone of voice, facial expressions and body language.

Take body gestures and smiles out of the equation, and recipients can easily get the wrong idea, especially when the sender isn't the most coherent writer.


Continue reading and I will look at some ways you can improve your email communication ...


⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:

https://keystonehospitalitydevelopment.com/ The-Ultimate-Guide-To-Effective-Communications-214

Get Your INNsider Tips
http://keystonehospitalitydevelopment.com/Sign-up-for-INNsider-Tips

Join one of your private groups
https://keystonehospitalitydevelopment.com/private-groups


Say hi on social:

Facebook: https://www.facebook.com/KeystoneHDC

Twitter: https://twitter.com/KeystoneHDC

Linkedin: https://www.linkedin.com/company/keystone-hospitality-development


Listen to The Hospitality Property School PODCAST here:
https://keystonehospitalitydevelopment.com/itunes-podcast

https://www.spreaker.com/keystonehdc


YouTube
https://youtu.be/Uvc45vQH1Nc


A Division of Keystone Hospitality Property...

14 min

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