Effective Hiring and Retention Tactics featuring Jennifer Ricks

"Put your people first—they're the backbone of the company. Words on a wall are easy, but leaders must treat people right. Losing sight of this for results leads down the wrong path.”

In this episode of Lead with Culture, host Kate Volman is joined by Jennifer Ricks, Chief Human Resources Officer at KeHE Distributors to discuss KeHE’s commitment to employee well-being, their innovative talent retention strategies, and the magic behind their Dream Manager program.

In their conversation, Jennifer emphasizes the importance of humility, courage, and treating employees with dignity and respect. You’ll learn how KeHE Distributors prioritizes people, fosters a supportive environment, and balances caring for employees with achieving business results.

In this episode, you’ll discover:

1. How KeHE Distributors attracts and retains talent by offering unique benefits and treating employees with dignity and respect
2. The transformative impact of the Dream Manager Program in helping employees feel seen, heard, and thrive personally
3. The importance of leadership qualities such as humility, courage, and continuous reflection in fostering a positive work culture

Things to listen for:

[06:12] Use a leadership model that inspires goodness and growth

[12:22] Balancing growth and culture in company expansion

[18:25] Navigating COVID, acquiring companies, and workforce development

[23:41] Courage for collaborative relationships

[31:27] Focusing on people and doing good

[38:18] How to develop a solid team

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Host & Floyd Coaching:

• Kate Volman’s Linkedin
• Floyd Coaching on Linkedin
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram