No one needs to tell you how important employees are in the cleaning industry – you already know. The foundation of a strong and long-running company, employees will make or break your business over and over again. When you find employees who are capable, committed, and skilled, you have to do everything you can to hold on because they’re one of your biggest assets.
In this second part of their interview with Kerri Anne Keziora, CEO of KAP Cleaners, the Brandons dive into a discussion about employee retention and how treating employees well can increase profits in your business. Kerri Anne also shares the importance of proper training to ensure quality work by all employees.
Tune in now and learn more about Kerri Anne’s personal experiences with her best employees and her compassionate approach to retaining a loyal and dependable staff.
(02:26) Finding Great Employees for Your Cleaning Business
(07:32) The Importance of Treating Your Employees Well
(11:15) Kerri’s Industry Tips for Hiring the Best Employees
(18:56) The Importance of Core Values and Reward Systems
(21:10) Complaints vs. Resolution Within the Company
(26:22) Kerri’s Biggest Cleaning Business Mistake
For questions, reach out to firstname.lastname@example.org
Website: Profit Cleaners
Facebook: Profit Cleaners - Facebook
Course: How to Create a Thriving Cleaning Business in 8 Weeks
Kerri Anne Links:
Facebook Group: https://www.facebook.com/groups/kedziorasystems//