28 min
Empowering Real Customer Success with Dan Gingiss, The Experience Maker Flourish CX
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- Management
Ironically, customer success teams don’t always focus on making customers successful. What would it look like to truly maximize the value customers get out of our product?
CX speaker and writer Dan Gingiss knows that remarkable customer experiences are the best sales and marketing strategies. When customers see results from our products, they’ll stick around. And they’ll gladly tell their friends about us. Tune in to hear the Experience Maker himself share common CX mistakes and tips for putting customers first.
Ironically, customer success teams don’t always focus on making customers successful. What would it look like to truly maximize the value customers get out of our product?
CX speaker and writer Dan Gingiss knows that remarkable customer experiences are the best sales and marketing strategies. When customers see results from our products, they’ll stick around. And they’ll gladly tell their friends about us. Tune in to hear the Experience Maker himself share common CX mistakes and tips for putting customers first.
28 min