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Key result areas or KRAs are a very useful tool to increase employee understanding and accountability for the results they are being asked to deliver. KRAs help better align employees work to wider goals and make better use of resources. At an employee level KRAs focus individuals on delivering results rather than undertaking activity. Learn what are key result areas and 5 great ways to use key result areas to improve team performance. ---Key result areas for team direction sh...

Keeping team members happy, motivated, and performing is great for you and great for your team. Better team performance and an great working environment come from a happy team. Keeping staff happy is within your control as a manager and you can implement each of these actions quickly. I share 7 ways to make your staff happy at work that every manager can implement easily. ---- Keeping employees engaged and happy starts with communicating openly, honestly and frequently. ...

How to focus your team on the KPIs you measure is as hard as choosing the right KPIs in the first place. Greater focus from the team means more time and effort directed at what drives the KPIs, which will increase team performance. I share 5 key tactics to get your team laser focused on the key performance indicators you measure.---KPIs or key performance indicators are how you measure and track progress against the goals you have set. KPIs are a very useful too in performance management...

What stops you making decisions at work? Work decisions can have big consequences, big impacts or are very public, making deciding on what to do harder. I share 7 common reasons for not making a decision at work, and 3 practical ways to overcome decision paralysis at work. Improving your decision making skills today.--- There are loads of reasons that stop you making decisions at work. Fear of failure is a major reason for struggling to make a decision at work. As we progress our ca...

Being in middle management is a tough job. Middle managers are also vital to the success of your business, translating the business goals and strategy into day to day activity and performance to reach those goals. Businesses with their middle managers in the top quartile of performance on average delivered 3 to 21 times more shareholder value than middle managers in the other quartiles. A massive reason to invest to make your middle managers more successful.I share 4 vital ways to make y...

Learning how to talk effectively to higher ups is a big deal for your confidence and career prospects. Once you understand the elements of communicating effectively with executives and senior management, you will find it easier and easier to effectively communicate with higher ups. I share 6 tactics to talk effectively to higher ups giving you practical actions to help you improve quickly.--- Communicating effectively with higher ups starts with focusing on impacts and benefits. Thi...