21 min

Ep 06 | Marty Kaufman, Prithwi Dasgupta – Leadership Development for Customer Success: Key Questions for CS Leaders The Customer Success Intelligence Podcast

    • Business

Customer Success Leaders serve four key audiences: their company, customers, team, and themselves. Each of them has different demands and different questions (some stated, some unstated) that they need answered. Understanding this and being able to successfully answer these questions is a make-or-break leadership skill—one that is learnable as long as one focuses on it....

Customer Success Leaders serve four key audiences: their company, customers, team, and themselves. Each of them has different demands and different questions (some stated, some unstated) that they need answered. Understanding this and being able to successfully answer these questions is a make-or-break leadership skill—one that is learnable as long as one focuses on it....

21 min

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