1 min
Ep 3 | Rick Adams – The Difference between Business Intelligence and Customer Intelligence The Customer Success Intelligence Podcast
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- Business
In contrast to business intelligence, which is inward facing, customer intelligence centers on customer value. This influences how you structure your data, reporting, dashboards, and even teams.
In contrast to business intelligence, which is inward facing, customer intelligence centers on customer value. This influences how you structure your data, reporting, dashboards, and even teams.
1 min