33 min
Ep. 11: The Value Your Contact Center Brings to Your Business (with Meagan Thai) Unlocking Customer Service
-
- Management
Contact centers are central to giving customers the best possible experience. Today, Meagan Thai, Director of Contact Center & UC Solutions for Telarus sits down to talk about the impact contact centers have on your business and where the industry’s heading. She's sharing what customers want from their contact center technology and dishing out top advice to help you plan your own customer service investments.
Contact centers are central to giving customers the best possible experience. Today, Meagan Thai, Director of Contact Center & UC Solutions for Telarus sits down to talk about the impact contact centers have on your business and where the industry’s heading. She's sharing what customers want from their contact center technology and dishing out top advice to help you plan your own customer service investments.
33 min