34 min
Ep. 3: How Leaders Can Transform Employee Behaviors for a Better CX (with Chip Neidigh) Unlocking Customer Service
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- Management
Tune in to hear Chip Neidigh, CEO and Founder of Kairos, an executive coaching firm, explain how to address and change employee behaviors at their root. Instead of coercing behaviors that will eventually fade, Chip explains what steps you can take to drive lasting transformation in your customer service organization.
Tune in to hear Chip Neidigh, CEO and Founder of Kairos, an executive coaching firm, explain how to address and change employee behaviors at their root. Instead of coercing behaviors that will eventually fade, Chip explains what steps you can take to drive lasting transformation in your customer service organization.
34 min