19 min

Ep. 38 Jessica Lee - Passing Down Culture Talent Experience Podcast

    • Careers

As an advocate for the power of travel to transform people and an influential HR professional, it is no wonder that episode 38’s guest Jessica Lee, makes a massive impact with her work at Marriott International. In this episode, she joined host John Hollon to have an expansive discussion on talent retention practices, lateral service, reskilling, upskilling, and why digital learning is crucial.
 As an award-winning HR leader in the travel sector, Jessica explains how the industry was decimated by the pandemic and what steps Marriott took both pre and post-pandemic to overcome this imposing time. She expounds on how their culture is built on foundations of learning, access to opportunity, and a lateral service mentality that helps all employees have insight into one another's challenges. As she puts it, “we want you to know what it's like to walk in the shoes of your people.” 
Connect with Jessica on LinkedIn, Twitter @jessica_lee, or at https://www.marriott.com/.

As an advocate for the power of travel to transform people and an influential HR professional, it is no wonder that episode 38’s guest Jessica Lee, makes a massive impact with her work at Marriott International. In this episode, she joined host John Hollon to have an expansive discussion on talent retention practices, lateral service, reskilling, upskilling, and why digital learning is crucial.
 As an award-winning HR leader in the travel sector, Jessica explains how the industry was decimated by the pandemic and what steps Marriott took both pre and post-pandemic to overcome this imposing time. She expounds on how their culture is built on foundations of learning, access to opportunity, and a lateral service mentality that helps all employees have insight into one another's challenges. As she puts it, “we want you to know what it's like to walk in the shoes of your people.” 
Connect with Jessica on LinkedIn, Twitter @jessica_lee, or at https://www.marriott.com/.

19 min