Memory Makers Podcast

Creative Works
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Memory Makers Podcast

Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.

  1. Ep. 67 - Innovation Is A Loaded Word: The 2024 IAAPA Special

    HACE 5 DÍAS

    Ep. 67 - Innovation Is A Loaded Word: The 2024 IAAPA Special

    In this edition of the Memory Makers Podcast, Russ Van Natta and Danny Gruening are coming to you straight from the bustling IAAPA show floor! 🚀 This episode dives into the buzzword innovation—what it really means and how small adjustments can create game-changing solutions. Highlights include the evolution of pinball into redemption-based play with Pinball XP, new space-efficient Lucky Putt Bar Games, and creative laser tag innovations that enhance gameplay. Tune in for insights on blending technology, creativity, and customer experience into unforgettable attractions. 🎢✨ Listen now and keep making those powerful memories!

    13 min
  2. Ep. 66 - How to Choose Attractions for LBE Venues Featuring Clint Novak of A&A Global

    12 NOV

    Ep. 66 - How to Choose Attractions for LBE Venues Featuring Clint Novak of A&A Global

    On this edition of the Memory Makers Podcast, Russ Van Natta sits down with Clint Novak, Business Development Manager at A&A Global, for an episode that dives into how to choose attractions for a Location-Based Entertainment venue. As part of the Amusement 360 Partnership series, Clint shares his journey from ride operator to FEC industry expert, highlighting the strategies that helped him transform Funland of Fredericksburg into a top FEC. This episode is packed with practical insights, including Clint’s top tips on evaluating new attractions, working with local governments, and building strong relationships with manufacturers. This is a MUST listen for everyone.

    37 min
  3. Ep. 65 - How to Build a Positive Culture with Brad and Keri Little of High 5

    6 NOV

    Ep. 65 - How to Build a Positive Culture with Brad and Keri Little of High 5

    In this week's episode of the Memory Makers Podcast, Russ Van Natta is joined by Brad and Keri Little of High 5 to share how to build a positive culture. Brad and Kerri discuss their unique approach to leadership, including regular team-building rituals, personal development initiatives, and even how they "walk the walk" by ensuring that every team member upholds their core values. For anyone passionate about building a workplace that feels like a community, this episode is a must-listen!

    38 min
  4. Ep. 64 - When and How to Add New Arcade Games ft. Britannie Betti of Betson Enterprises

    24 OCT

    Ep. 64 - When and How to Add New Arcade Games ft. Britannie Betti of Betson Enterprises

    In this week's episode of the Memory Makers Podcast, Russ Van Natta is joined by Britannie Betti, Business Development Manager at Betson Enterprises to share when and how to add new arcade games. In this episode of the Amusement 360 Partnership Series, Britannie dives deep into how arcade operators can maximize profits by consistently refreshing their game rooms and analyzing earnings reports. She emphasizes the importance of rethinking game placement and upgrading arcade equipment to keep guests engaged, drawing parallels to simple retail strategies. Tune in to learn actionable tips on refreshing your arcade, optimizing your game mix, and smart financing for continuous improvement.

    38 min
  5. Ep. 63 - The 2 Decisions To Become A Happier Leader

    16 OCT

    Ep. 63 - The 2 Decisions To Become A Happier Leader

    In this edition of the Memory Makers Podcast, hosts Danny Gruening and Russ Van Natta share the 2 decisions to become a happier leader. We discuss how shifting our attention from what we lack to what we can control will lead to less stress and more success. With practical examples for FEC operators, we highlight the power of controlling your focus and seeking solutions. Tune in for insights on balancing ambition and gratitude while maintaining a healthy mindset to tackle challenges head-on.

    20 min
  6. Ep. 62 - The Guide To Understanding FEC Credit Card Processing Featuring Leslie Legel

    9 OCT

    Ep. 62 - The Guide To Understanding FEC Credit Card Processing Featuring Leslie Legel

    In this week’s episode of the Memory Makers Podcast, host Russ Van Natta is joined by Leslie Legel, Director of Payments at CenterEdge Software to share the guide to understanding FEC credit card processing. Leslie addresses the challenges operators face with fees and integration while sharing her insights on simplifying payment systems. Tune in for valuable tips on navigating the payment landscape, optimizing operational processes, and making informed financial decisions to create memorable experiences for guests!

    29 min
  7. Ep. 61 - How Cinema Entertainment Centers Are Evolving

    2 OCT

    Ep. 61 - How Cinema Entertainment Centers Are Evolving

    In this edition of the Memory Makers Podcast, hosts Danny Gruening and Russ Van Natta discuss how cinema entertainment centers are evolving. We explore how movie theaters are transforming by adding entertainment options like arcades, bowling, and escape rooms to increase guest stay, frequency of visits, and revenue. We also highlight successful examples from cinema groups incorporating these attractions and discuss the benefits for operators looking to diversify. Tune in for insights on how cinemas can enhance the guest experience and stay competitive in today’s market.

    32 min
  8. Ep. 60 - Cost-Cutting and Automation Strategies for FECs ft. Megan Zemaitis of ROLLER

    25 SEPT

    Ep. 60 - Cost-Cutting and Automation Strategies for FECs ft. Megan Zemaitis of ROLLER

    In this week's episode of the Memory Makers Podcast, Russ Van Natta is joined by Megan Zemaitis from ROLLER to share cost-cutting and automation strategies for FECs. In our fifth episode of the Amusement 360 Partnership Series, Megan provides practical advice on using self-serve kiosks, smart energy systems, and targeted marketing. This episode is a must-listen for operators looking to boost efficiency and guest satisfaction.

    35 min
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Acerca de

Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.

Información

  • Creador
    Creative Works
  • Años de actividad
    2023 - 2024
  • Episodios
    67
  • Clasificación
    Apto
  • Copyright
    © All rights reserved
  • Mostrar sitio web
    Memory Makers Podcast

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