Sometimes, negotiation is a matter of life or death. Fortunately, the negotiation training offered by former hostage negotiator Chris Voss today doesn’t come with the same high-stakes as the negotiations he’s had with criminals and terrorists during his decades-long career with the FBI.
Though entrepreneurship is unlike kidnappings and bank heists, there are still a series of negotiations business owners can and should prepare for: sudden rent hikes, ambiguous vendor contracts, hiring employees, etc.
Follow along as Chris shares the framework for a successful negotiation, including the commitment to a positive frame of mind and the ability to let go of potential outcomes in order for “something good” to happen. Hear, too, his misconception about setting goals and why he doesn’t like the word “compromis