Ep. 91 Kathleen Ford - ''Networking is a skill that improves with practice.''

In this episode of Leaders with Ambition, host Nicky Acuña Ocaña is joined by Kathleen Ford, Director and Head of Global Communications at Kearney, for an open and insightful conversation on leadership, career development, and the evolving role of communications.

Kathleen shares her unconventional career journey from studying history and interning on Capitol Hill to working in public affairs, agency life, and ultimately building and leading a global communications function at a top management consultancy.

She reflects on the idea of a “career patchwork” — where every experience, skill, and challenge contributes to a broader leadership quilt — and how adaptability, curiosity, and saying yes to opportunities have shaped her path.

Throughout the conversation, Kathleen speaks candidly about mentoring and coaching, navigating imposter syndrome, building confidence through executive coaching, and the responsibility leaders have to create space for others to grow.

The discussion also explores the modern challenges facing communications professionals, including the rise of AI, declining email engagement, and the need to constantly evolve while protecting authenticity and human voice. Kathleen’s mantra — “keep evolving and make it compelling” — runs through the episode as a guiding principle for future‑focused leadership.

This episode offers thoughtful, practical insight for communications, marketing, and professional services leaders at all stages of their careers.

Chapters

00:00 Introduction to Authentic Leadership

01:21 Kathleen's Career Journey

06:16 Transitioning Roles and Responsibilities

10:43 Building a Communications Team

15:26 Navigating Challenges During COVID-19

17:51 Managing Stress and Burnout

21:31 The Importance of Mentorship and Sponsorship

22:19 Navigating Career Opportunities and Mentorship

24:21 Overcoming Imposter Syndrome and Building Confidence

27:44 The Importance of Networking in Professional Growth

31:55 Leadership Philosophy: Supporting Others to Succeed

33:43 Adapting to AI in Communications

38:53 The Value of Personal Branding