It is incredibly fascinating to chat with Jeffrey Mason in this episode. He shares tons of golden nuggets about establishing the proper discipline, paying attention to details, asking the right questions, and creating connectivity and compatibility with your guests. All in all, to really deliver a better customer experience to your audience and positively impact the end results of your show.
WHAT TO LISTEN FOR
Video podcasts vs. audio podcasts How to map out your content and the benefits of having “episodes in the can” The process of structuring a framework out of your show Significance of knowing your guests prior to interview The importance of “role-playing” in podcasting
SimpleBiz360: Timeless Business Tools by Jeffrey R. Mason | Paperback TubeBuddy How to Win Friends & Influence People by Dale Carnegie | Audiobook & Hardcover Tim Pool Daily Show | Spotify and Apple
ABOUT JEFFREY MASON
Jeff is a Customer Experience Coach, Podcaster, Author, and Keynote Speaker. He is the owner of SimpleBiz360, which provides ground-level customer experience improvements. He and his team roll up their sleeves and work with companies to look at the mechanics of "HOW" business is conducted. The new business frontier is experiential and atmospheric. This rapidly growing trend is driving consumers, buyers, guests, clients, and patients to measure transactions with "how they feel." They help companies navigate and address this sizeable shift in the marketplace. Jeff’s CE Coaching programs (Surfing | Snorkeling | Scuba Diving) are molded to the customer’s specific goods, services, culture, personnel, procedures, and customer experiences. The coaching assistance is 100% collaborative. His SimpleBiz360 podcast airs each Thursday morning on YouTube and 28 listening platforms. His book is available on Amazon or his website.
CONNECT WITH JEFF
Website: SimpleBiz360™ Podcast: SimpleBiz360™ Podcast Apple & Spotify Book: SimpleBiz360: Timeless Business Tools IGTV: @simplebiz360 YouTube: SimpleBiz360 LinkedIn: Jeffrey R. Mason
CONNECT WITH US
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