24 min
Episode 009: Ron Ricchio The Entrepreneurial Mortgage Pro Podcast
-
- Business
You will learn how to use customer service to build relationships and your business. Ron has 3,000 past customers and uses consistent communication to stand out from other loan originators.
OUTLINE
-How Ron got involved in the industry and started his own business
-How to use great customer service to build relationships during the loan process
-What Ron does to go above and beyond during each transaction
-Why communication is crucial
-Ron discusses his proactive approach to building and maintaining relationships
-Marketing to your database
-How Ron’s customer surveys help improve his business and draw more clients
-Tips for starting out in the mortgage industry
SUMMARY
Ron Ricchio did not set out to be in the mortgage industry. Now, 25 years later, he has his own small business and over 3,000 past clients. Ron uses above and beyond customer service to build relationships with clients and real estate agents throughout the transaction. He really stresses the importance of regular communication throughout the transaction. Not only that, Ron also goes over a few things that he does after closing to keep in touch with his past customers.
RESOURCES
http://www.ronmortgage.com/Home
ABOUT THIS PODCAST
Are you a mortgage professional who wants to grow your clientele and write more loans? Join host Scott Sillari and producer Andrew Alix for in-depth interviews with mortgage professionals building thriving businesses. You’ll learn the best lead generation and business building strategies working for your colleagues so you build a sustainable and profitable business. Interviews are 100% educational and packed with helpful, educational content. Brought to you by Vyral Marketing – a marketing firm for entrepreneurs in professional services. Learn more at www.getvyral.com.
Like Us on Facebook: goo.gl/cPl0JR
///The Entrepreneurial Professional Podcasts
Meet Your Host:
Scott Sillari is your host of the Entrepreneurial Professional podcasts. Scott is also the head of New Business at Vyral Marketing – a done-for-you video marketing firm helping entrepreneurial professionals in all industries get more clients with education-based video marketing. Scott hand selects your guests, prepares research in advance, and asks the “hard” questions you want to know the answers to during the guest interview.
Meet Your Producer:
Andrew Alix is an avid podcast listener and lead trainer at Vyral Marketing. He edits your podcast and works with Scott Sillari to record an informative introduction so you know what to expect during the interview. Andrew edits the podcast in Adobe Audition. The introduction is recorded using a Yeti USB microphone. The interview itself is conducted over the phone or via Skype using call recording software.
Want to Be a Guest?
Email us at mortgagepodcast@getvyral.com
About Vyral Marketing
Vyral Marketing helps you get more clients from your database. We interview you on a HD webcam to educate your customer database with video to grow sales - we do all the work. We build your video blog, edit your video, write your articles, send your email, update your social media, and more for a low flat rate. Download your marketing plan “The Database Reset: How to Reconnect with Your Neglected Contact Database to Increase Sales with Video & Social Media” for free at www.TheDatabaseReset.com. To see client marketing examples, review case studies, and learn more visit www.getvyral.com to request a complimentary marketing strategy session.
You will learn how to use customer service to build relationships and your business. Ron has 3,000 past customers and uses consistent communication to stand out from other loan originators.
OUTLINE
-How Ron got involved in the industry and started his own business
-How to use great customer service to build relationships during the loan process
-What Ron does to go above and beyond during each transaction
-Why communication is crucial
-Ron discusses his proactive approach to building and maintaining relationships
-Marketing to your database
-How Ron’s customer surveys help improve his business and draw more clients
-Tips for starting out in the mortgage industry
SUMMARY
Ron Ricchio did not set out to be in the mortgage industry. Now, 25 years later, he has his own small business and over 3,000 past clients. Ron uses above and beyond customer service to build relationships with clients and real estate agents throughout the transaction. He really stresses the importance of regular communication throughout the transaction. Not only that, Ron also goes over a few things that he does after closing to keep in touch with his past customers.
RESOURCES
http://www.ronmortgage.com/Home
ABOUT THIS PODCAST
Are you a mortgage professional who wants to grow your clientele and write more loans? Join host Scott Sillari and producer Andrew Alix for in-depth interviews with mortgage professionals building thriving businesses. You’ll learn the best lead generation and business building strategies working for your colleagues so you build a sustainable and profitable business. Interviews are 100% educational and packed with helpful, educational content. Brought to you by Vyral Marketing – a marketing firm for entrepreneurs in professional services. Learn more at www.getvyral.com.
Like Us on Facebook: goo.gl/cPl0JR
///The Entrepreneurial Professional Podcasts
Meet Your Host:
Scott Sillari is your host of the Entrepreneurial Professional podcasts. Scott is also the head of New Business at Vyral Marketing – a done-for-you video marketing firm helping entrepreneurial professionals in all industries get more clients with education-based video marketing. Scott hand selects your guests, prepares research in advance, and asks the “hard” questions you want to know the answers to during the guest interview.
Meet Your Producer:
Andrew Alix is an avid podcast listener and lead trainer at Vyral Marketing. He edits your podcast and works with Scott Sillari to record an informative introduction so you know what to expect during the interview. Andrew edits the podcast in Adobe Audition. The introduction is recorded using a Yeti USB microphone. The interview itself is conducted over the phone or via Skype using call recording software.
Want to Be a Guest?
Email us at mortgagepodcast@getvyral.com
About Vyral Marketing
Vyral Marketing helps you get more clients from your database. We interview you on a HD webcam to educate your customer database with video to grow sales - we do all the work. We build your video blog, edit your video, write your articles, send your email, update your social media, and more for a low flat rate. Download your marketing plan “The Database Reset: How to Reconnect with Your Neglected Contact Database to Increase Sales with Video & Social Media” for free at www.TheDatabaseReset.com. To see client marketing examples, review case studies, and learn more visit www.getvyral.com to request a complimentary marketing strategy session.
24 min