30 min
Episode 01 - Fostering Frontline Career Paths (Sam Rubino - Pollo Tropical) Frontline Fridays with Ron Thurston
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- Management
Frontline employees in retail and hospitality want more than just more money. Employee satisfaction surveys reveal another common refrain: Feeling stagnant in their role.With so many frontliners in a haze about their career trajectory, how can directors and managers help steer more of them towards clarity and growth?Ron Thurston sits down with Director of Training & Communications Sam Rubino (Pollo Tropical, Bolay Fresh Kitchen, Ritz-Carlton) to discuss what it takes to create exciting career paths for frontline workers. They'll dig into:- Debunking the misconceptions about frontline careers- Taking the pulse of the folks in your frontline- Tactics for building and supporting frontline career aspirations
Frontline employees in retail and hospitality want more than just more money. Employee satisfaction surveys reveal another common refrain: Feeling stagnant in their role.With so many frontliners in a haze about their career trajectory, how can directors and managers help steer more of them towards clarity and growth?Ron Thurston sits down with Director of Training & Communications Sam Rubino (Pollo Tropical, Bolay Fresh Kitchen, Ritz-Carlton) to discuss what it takes to create exciting career paths for frontline workers. They'll dig into:- Debunking the misconceptions about frontline careers- Taking the pulse of the folks in your frontline- Tactics for building and supporting frontline career aspirations
30 min