Episode 1: The Best Intentions Phoenixed: Inside Canada’s payroll disaster

After the Canadian government launched a new payroll system in 2016, many public servants were underpaid, some for months at a time. Civil servants who “got phoenixed” have lost job opportunities and lost houses. The Phoenix pay project started with good intentions — so how did it all go so wrong? Phoenixed: Inside Canada’s payroll disaster, produced by the Global Payroll Association and Storythings, takes you inside the story in a six-part investigative series.
 
Episode One - timestamps
(00.00) Intro
(03:28) Place du Portage
(05:15) Graham Jenkins
(06:56) Payroll complexity
(11:37) Why Phoenix failed
(16:52) Parliamentary hearing
(19:06) Union rep Chris Aylward
(21:45) Still to come on Phoenixed
 
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