In this episode of The Culture Builders Podcast, we are joined by Erin Miller, the Vice President of People & Culture at Lulu Press, to discuss how building a proactive support system for employees can increase productivity and foster a more positive work environment.
Erin started her career in sales, but after realising the potential of people management, she moved into people leadership to work toward boosting satisfaction and therefore productivity of employees. Erin emphasises the importance of building a culture of trust among employees, providing a safe space and building an inclusive culture.
The story behind Erin’s career shift
How to incorporate sales skills into people development strategies
The importance of providing a supportive environment for employees
How companies can nurture an inclusive culture for their people to allow them to progress professionally
Ways in which companies can develop their people and teams
The metrics that can be used to measure success
How to be an active listener
Using curiosity to seek understanding and avoid assumptions