32 min
Episode 130: How To Best Use Canned Responses In Your Sales and Support Teams The Tech Smart Boss Podcast
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- Business
There are lots of ways to give poor customer support, and one way, to send a canned response to your lead or customer the wrong way. And yes, there is a right way.
Leveraging canned responses is a key business process that you need to implement in your business, but done incorrectly and you could be ruining your brand.
In this episode, I go over the canned responses that you should implement in your chat, help desk, and sales teams, and how to do it in a way that delights your customers, not upset them.
https://www.techsmartboss.com/130
There are lots of ways to give poor customer support, and one way, to send a canned response to your lead or customer the wrong way. And yes, there is a right way.
Leveraging canned responses is a key business process that you need to implement in your business, but done incorrectly and you could be ruining your brand.
In this episode, I go over the canned responses that you should implement in your chat, help desk, and sales teams, and how to do it in a way that delights your customers, not upset them.
https://www.techsmartboss.com/130
32 min