Welcome to IT’S ALL ABOUT WHO YOU KNOW, with host, Craig Turner from Momentum – The Business Growth Agency. On our podcast, Craig interviews executives from Chambers of Commerce around the United States and Canada, tapping into their expertise on how to get the most value from your business associations, how their organizations are serving their members and what’s happening in their market for companies looking to grow there.
This episode, Craig welcomes Joyce Waugh, President & CEO for the Roanoke Regional Chamber of Commerce, who is retiring from the chamber after 22 years. Join Craig and Joyce for their conversation about lessons learned at the helm of the chamber, being able to rally members around important community issues, and the importance of setting (and keeping priorities). Just a few months out from retirement, Joyce lends substantial wisdom learned on-the-job to our chamber of commerce conversation, leaving us with best practices, insights and inspirations that you won't want to miss.
1:38 - Intro - Joyce Waugh, Roanoke Regional Chamber of Commerce
3:39 - About the Roanoke Regional Chamber
7:22 - Opportunities and Challenges
13:34 - Rallying Members
18:52 - Planning for the Future
28:45 - Importance of National and State Chamber Orgs
34:44 - What Will You Miss the Most?
36:49 - "If You Had a Blank Check..."
42:28 - Member Shout-Out
46:32 - Inspirations
49:24 - Advice to Joyce's Successor
51:19 - Closing and More Info
For more information on the Roanoke Regional Chamber of Commerce, visit www.roanokechamber.org
This episode of IT'S ALL ABOUT WHO YOU KNOW is sponsored by TechCards. Check out our TechCards program designed specifically for chambers of commerce.