133 episodes

Useful sales stuff for sales professionals - from sales trainee to sales director and business owner

The Shift Control Sales Podcast Shift Control

    • Business
    • 4.0 • 2 Ratings

Useful sales stuff for sales professionals - from sales trainee to sales director and business owner

    Building sales momentum

    Building sales momentum

    Sales momentum is critical for any business - are you able to turn the heat up when you need to or does your team operate at inconsistent levels across the year?

    Would you trade of 3 hours of flow sales for a day of?

    • 17 min
    Reciprocal Customer Loyalty

    Reciprocal Customer Loyalty

    This podcast gives a brief insight into a project that I had the good fortune to work on over the last 3 years that culminated in a customer service charter.

    All the good work of a business that has a clear focus on driving value through a better working relationship with customers - something that ill clearly differentiate them from their competition and help them win out in marginal situations

    • 7 min
    Beyond IQ And EQ

    Beyond IQ And EQ

    For so long we only thought in terms of academic intelligence. Along came Daniel Goleman and Emotional intelligence in the mid 90s and yet before in 1938 - Howard Gardner had introduced Frames of Mind: The Theory of Multiple Intelligences where he talks about multiple intelligences, 8 and how they can impact our world view and our engagement with other people.

    Valuable if you have an interest in sales.

    • 8 min
    Madness and the media

    Madness and the media

    Fergal Keane is a renowned journalist, war correspondent and author of 'Madness: A memoir of war, fear and PTSD.'

    Not a normal read for me but a brilliant biography and my first encounter with epigenetics and generational trauma.

    And a good reason to be reminded about the importance of screening your media intake

    • 11 min
    Make critical thinking part of your sales process

    Make critical thinking part of your sales process

    Too often the focus is on asking questions rather than analysing what you know.

    In this podcast I talk about the origins of critical thinking and how it can be applied to your sales process along with EQ, to help deliver greater success.

    • 23 min
    Customer service: The Merrion Part 2

    Customer service: The Merrion Part 2

    As luck would have it I ended up speaking to someone with the inside track on customer service at the Merrion

    • 11 min

Customer Reviews

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