Episode 25: The Heritage and Hospitality Approach with Gleneagles and Estelle Manor

Conor O’Leary, Group Managing Director for Gleneagles & Estelle Manor, joins Adam Deflorian

on this episode of Luxury Travel Innovators to discuss how a hotel with a century of history is leading the way in digital innovation with a human-first service mentality.

Key topics include:

• Why Gleneagles is affectionately known as the “Glorious Playground” and has attracted travelers time and again throughout its 100-year history.

• How defining luxury as “time given back” is a pillar of the brand’s philosophy.

• How the brand stays cutting edge by using technology to enhance, not replace, human connection.

Brought to you by https://www.azds.com/ 

Follow us @azdsgroup on Instagram

Produced by Brenna Darling and Chase Gohl, 2026

Opening by Melissa Kennedy and Ellery Ross-Reid, 2026