37 min
Episode 35 – Journey Maps & CX: Journey Maps as a Tool Social Impact CX
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- Business
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about journey maps as a tool for your CX program.
Part 1 of 3.
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about journey maps as a tool for your CX program.
Part 1 of 3.
37 min